All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
Cloud @ London Operational
Cloud @ Reading Operational
IPI - Network (IPIN) Operational
MPLS Operational
Internet Operational
IPI - Voice (IPIV) Operational
SIP @ Reading Operational
SIP @ London Operational
IPI - Platform as a service (Paas) Operational
DesktopLive Operational
Cloud Portal Operational
IPI - Vocal Cloud Operational
Identification and Verification (ID&V) Operational
ElasticCX - UcaaS Operational
ElasticNGN Operational
IPI - ElasticCX - CCaaS Operational
UKS (Bnd1) Operational
UKW (Bnd2) Operational
IPI – Cloud PCI Operational
Telephony Operational
Pay by Voice Operational
Pay by DTMF Operational
Pay by Link Operational
Pay by IVR Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Voice Platform Maintenance Nov 10, 2026 06:00-07:00 GMT

Name: IPIV L33 Maintenance
Maintenance Type: Update
Purpose of the Maintenance: Certificate Management
Duration: 1 Hours
Start Date & Time: 10/11/2026 06:00 hrs
End Date & Time: 10/11/2026 07:00 hrs
Impact: No downtime is expected.
Posted on Nov 02, 2026 - 09:51 GMT

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

PCI Cloud Transact Payments Platform
Completed - The scheduled maintenance has been completed.
Oct 30, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 22:00 GMT
Scheduled - Name: PCI Cloud Transact Payments Platform
Maintenance Type: Release
Purpose of the Maintenance: Upgrade to the latest software build
Duration: 2 Hours
Start Date & Time: 29/10/2026 22:00 hrs
End Date & Time: 29/10/2026 23:59 hrs
Impact: No downtime is expected. A brief interruption to the PCI Cloud Transact payments platform may occur during the release activity; however, any impact is expected to be minimal and contained within the scheduled maintenance window.
Expected Downtime Duration: None expected.

Kind Regards
IPI Service Desk
Oct 20, 14:15 BST

Oct 29, 2026

Oct 28, 2026

IPIC @ LINK33 Standard Maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 07:31 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 07:00 GMT
Scheduled - Maintenance Type: Standard maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LINK33 Cloud infrastructure.
Duration: 2 hours
Start date & time: 28/10/2026 07:00hrs
End date & time: 28/10/2026 09:00hrs
Impact: Low risk
Expected Downtime duration: None expected
Oct 20, 11:25 BST

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

IPI Elastic CX CCaaS Band 2 Release
Completed - The scheduled maintenance has been completed.
Oct 22, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 BST
Scheduled - Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Release to latest version of 26.2.
Duration: 3 Hours
Start date & time: 22/10/2026 20:00BST
End date & time: 22/10/2026 23:00BST
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Oct 9, 16:17 BST

Oct 21, 2026

IPI Elastic CX CCaaS Band 1 Release
Completed - The scheduled maintenance has been completed.
Oct 21, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 22:00 BST
Scheduled - Name: Elastic CX CCaaS Band 1 Release
Maintenance Type: Release
Purpose of the maintenance: Release to latest version of 26.2.
Duration: 3 Hours
Start date & time: 20/10/2026 22:00BST
End date & time: 21/10/2026 01:00BST
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Oct 9, 16:14 BST

Oct 20, 2026

Oct 19, 2026

No incidents reported.

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