All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX CCaaS Maintenance Band 1 Apr 13, 2026 22:00 - Apr 14, 2026 00:00 BST

Name: Elastic CX CCaaS Band 1 Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Platform Enhancements Part 1
Duration: 2 Hours
Start date & time: 13/04/26 22:00hrs
End date & time: 13/04/26 23:59hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Posted on Apr 02, 2026 - 10:24 BST

Name: IPIN @ LON1 - Edge Switch Peering Apr 14, 2026 22:30-23:59 BST

Maintenance Type: Standard
Purpose of the maintenance: Enabling peering to new edge switches in preparation for upcoming infrastructure upgrades.
Duration: 1.5 hours
Start date & time: 14/04/2026 – 22:30hrs
End date & time: 14/04/2026 – 23:59hrs
Impact: Low risk
Expected Downtime Duration: Possibility of brief interruption to services during the maintenance window.
Posted on Mar 13, 2026 - 16:31 GMT

IPI Elastic CX CCaaS Maintenance Band 2 Apr 15, 2026 20:00-22:00 BST

Name: Elastic CX CCaaS Band 2 Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Platform Enhancements Part 1
Duration: 2 Hours
Start date & time: 15/04/26 20:00hrs
End date & time: 15/04/26 22:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Posted on Apr 02, 2026 - 10:26 BST

IPIN @ LON1 - Switch Peering Apr 16, 2026 21:00 - Apr 17, 2026 02:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Continuing the peering configuration on the new switches in preparation for the upcoming infrastructure upgrades.

Duration: 5 hours
Start date & time: 16/04/2026 – 21:00hrs
End date & time: 17/04/2026 – 02:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:20 GMT

IPIN @ LON1 - Infrastructure upgrades - Stage 1 Apr 19, 2026 09:00-21:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Migration to the new switches

Duration: 12 hours
Start date & time: 19/04/2026 – 09:00hrs
End date & time: 19/04/2026 – 21:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:23 GMT

IPI Elastic CX CCaaS Maintenance Band 1 Apr 20, 2026 22:00 - Apr 21, 2026 02:00 BST

Name: Elastic CX CCaaS Band 1 Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Platform Enhancements Part 2
Duration: 4 Hours
Start date & time: 20/04/26 22:00hrs
End date & time: 21/04/26 02:00hrs
Impact: low risk
Expected Downtime duration: Potential 5/10 minutes expected


Kind Regards
The IPI Service Desk Team
Posted on Apr 02, 2026 - 10:39 BST

IPIN @ LON1 - Infrastructure upgrades - Stage 2 Apr 22, 2026 21:00 - Apr 23, 2026 02:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Ongoing migration to the new switches

Duration: 5 hours
Start date & time: 22/04/2026 – 21:00hrs
End date & time: 23/04/2026 – 02:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:25 GMT

Name: IPIN @ LON1 - Infrastructure upgrades - Stage 3 Apr 26, 2026 09:00-21:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Ongoing migration to the new switches

Duration: 12 hours
Start date & time: 26/04/2026 – 09:00hrs
End date & time: 26/04/2026 – 21:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:27 GMT

IPI Elastic CX CCaaS Maintenance Band 2 Apr 27, 2026 22:00 - Apr 28, 2026 02:00 BST

Name: Elastic CX CCaaS Band 2 Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Platform Enhancements Part 2
Duration: 4 Hours
Start date & time: 27/04/26 22:00hrs
End date & time: 27/04/26 23:59hrs
Impact: low risk
Expected Downtime duration: Potential 5/10 minutes expected


Kind Regards
The IPI Service Desk Team
Posted on Apr 02, 2026 - 10:41 BST
Apr 6, 2026

No incidents reported today.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
IPI Elastic CX CCaaS Band 2 Maintenance Release
Completed - The scheduled maintenance has been completed.
Apr 1, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:00 BST
Scheduled - Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Release Band 2 to version 25.3.14
Duration: 4 hours
Start date & time: 31/03/26 – 20:00hrs
End date & time: 31/03/26 – 23:59hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Mar 25, 08:36 GMT
Mar 31, 2026
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
IPI Elastic CX CCaaS Band 1 Maintenance Release
Completed - The scheduled maintenance has been completed.
Mar 27, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 GMT
Scheduled - Name: Elastic CX CCaaS Band 1 Release
Maintenance Type: Release
Purpose of the maintenance: Release Band 1 to version 25.3.14
Duration: 4 hours
Start date & time: 26/03/26 – 22:00hrs
End date & time: 27/03/26 – 02:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Mar 25, 08:33 GMT
Mar 26, 2026
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026
IPI Platform Maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 22:00 GMT
Scheduled - Name: ElasticCX -UC
Maintenance Type: Security patching
Purpose of the maintenance: Security patch
Duration: 1 hours
Start date & time: 23/03/2026 – 22:00hrs
End date & time: 23/03/2026 – 23:00hrs
Impact: Low
Expected Downtime Duration: None expected
Mar 19, 17:35 GMT
IPI Elastic CX CCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Mar 23, 21:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 GMT
Scheduled - Name: Elastic CX CCaaS Release
Maintenance Type: Release
Purpose of the maintenance: Product enhancement feature for usage dashboard
Duration: 1 hour
Start date & time: 23/3/26 20:00hrs
End date & time: 23/03/26 21:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Mar 9, 13:45 GMT
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