Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Under Maintenance
90 days ago
100.0 % uptime
Today
Cloud @ London Under Maintenance
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPIN @ LINK33 – Stage 2: Preparing to Upgrade Network Transit Links Feb 12, 2026 09:00-12:00 GMT

Maintenance Type: Standard
Purpose: Patching newly provisioned network transit links in preparation for the upgrade.
Duration: 3 hours
Start: 12/02/2026 – 09:00
End: 12/02/2026 – 12:00
Impact: Low risk
Expected Downtime: None expected
Posted on Feb 11, 2026 - 09:51 GMT

IPI Platform Maintenance Feb 18, 2026 05:00-06:00 GMT

Name: IPIV Reading-SIP Failover/Failback Reading Node
Maintenance Type: Standard Maintenance
Purpose of the maintenance: Standard Maintenance task
Duration: 1 hour
Start date & time: 18/02/2026 – 05:00hrs
End date & time: 18/02/2026 – 06:00:hrs
Impact: low risk
Expected Downtime duration: None expected seamless failover occurs, window covers both failover and failback

Thanks

IPI Service Desk
Posted on Feb 10, 2026 - 11:25 GMT
Feb 11, 2026

No incidents reported today.

Feb 10, 2026
IPI Elastic CX CCaaS Band 2 Maintenance Release
Completed - The scheduled maintenance has been completed.
Feb 10, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 22:00 GMT
Scheduled - Name: Elastic CX CCaaS Band 2 Maintenance Release
Maintenance Type: Hotfix Release
Purpose of the maintenance: Deployment of version 25.3.10
Duration: 4 hours
Start date & time: 09/02/2026 – 22:00hrs
End date & time: 10/02/2026 – 02:00hrs
Impact: low risk
Expected Downtime Duration: None expected


Kind Regards
The IPI Service Desk Team
Jan 27, 15:26 GMT
Feb 9, 2026
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
IPI Elastic CX CCaaS Band 1 Maintenance Release
Completed - The scheduled maintenance has been completed.
Feb 3, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 22:00 GMT
Scheduled - Name: Elastic CX CCaaS Band 1 Maintenance Release
Maintenance Type: Hotfix Release
Purpose of the maintenance: Deployment of version 25.3.10
Duration: 4 hours
Start date & time: 02/02/2026 – 22:00hrs
End date & time: 03/02/2026 – 02:00hrs
Impact: low risk
Expected Downtime Duration: None expected

Kind Regards
The IPI Service Desk Team
Jan 27, 15:14 GMT
Feb 2, 2026
IPIN @ LINK33 Stage 1 - Preparing to upgrade our network transit links.
Completed - The scheduled maintenance has been completed.
Feb 2, 15:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 09:00 GMT
Scheduled - Maintenance Type: Standard
Purpose of the maintenance: The transit provider is replacing their legacy hardware with updated systems
Duration: 6 hours
Start date & time: 02/02/2026 – 09:00hrs
End date & time: 02/02/2026 – 15:00hrs
Impact: low risk
Expected Downtime Duration: None expected
Jan 30, 11:11 GMT
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jan 28, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 20:00 GMT
Scheduled - Name: Elastic CX UCaaS
Maintenance Type: Maintenance
Purpose of the maintenance: Latest hotfix release
Duration: 3 hours
Start date & time: 28/01/26 – 20:00hrs
End date & time: 28/01/26 - 23:00hrs
Impact: low risk
Expected Downtime duration: None Expected

Kind Regards
The IPI Service Desk Team
Jan 26, 16:01 GMT
IPI Elastic CX CCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jan 28, 20:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 20:01 GMT
Scheduled - Name: Elastic CX CCaaS Hotfix Release
Maintenance Type: Hotfix
Purpose of the maintenance: Hotfix Release to address Pauseable/Sidekick Integration ticket.
Duration: 30 minutes
Start date & time: 28/01/2026 – 20:00hrs
End date & time: 28/01/2026 – 20:30hrs
Impact: low risk
Expected Downtime duration: None Expected

Kind Regards
The IPI Service Desk Team
Jan 28, 16:09 GMT
← Incident History Powered by Atlassian Statuspage