All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID ? Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
99.98 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
99.95 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 19, 2025

No incidents reported today.

Jul 18, 2025
IPI Elastic CX UCaaS Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 20:00 BST
Scheduled - Name: UKS KAM2 Restorations works
Maintenance Type: Non service impacting, low risk
Purpose of the maintenance: To restore call applications from the KAM2 Service.
Duration: 4 hours
Start date & time: 17/07/25 - 20:00hrs
End date & time: 17/07/25 - 23:59hrs
Impact: None, low risk
Expected Downtime duration: 0 minutes

Kind Regards
The IPI Service Desk Team
Jul 16, 16:19 BST
Jul 17, 2025
Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
IPI Elastic CX UCaaS intermittent outbound call failures and registration issues.
Resolved - We have observed stability on the platform since apply the resolution measures. Root cause will follow via customer tickets.
Jul 9, 17:01 BST
Update - Testing and customer feedback confirms we are operational again. We will leave in monitoring until the end of the business day.
Jul 9, 15:35 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 15:26 BST
Update - We are still seeing intermittant behaviour on outbund and inbound calls, we continue to investigate,
Jul 9, 14:12 BST
Investigating - We are currently investigating reports of a re-occurrence on the issues observed earlier affected registration on some phone models and outbound calls on some devices, the behaviour is intermittent.
Jul 9, 12:53 BST
IPI Elastic CX UCaaS intermittent outbound call failures and registration issues.
Resolved - This incident has been resolved, testing and customer feedback supports all outbound calls and phone functiionality have been restored to operational. Further detail around root cause will be provided via raised tickets.
Jul 9, 12:01 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 11:53 BST
Investigating - We are currently investigating reports of outbound call failures and physical handset registration failures. Inbound on softphones and IVR routes unaffected. Updates will be published here as we investigate.
Jul 9, 11:10 BST
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

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