Resolved -
We have observed stability on the platform since apply the resolution measures. Root cause will follow via customer tickets.
Jul 9, 17:01 BST
Update -
Testing and customer feedback confirms we are operational again. We will leave in monitoring until the end of the business day.
Jul 9, 15:35 BST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 9, 15:26 BST
Update -
We are still seeing intermittant behaviour on outbund and inbound calls, we continue to investigate,
Jul 9, 14:12 BST
Investigating -
We are currently investigating reports of a re-occurrence on the issues observed earlier affected registration on some phone models and outbound calls on some devices, the behaviour is intermittent.
Jul 9, 12:53 BST