Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Under Maintenance
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Under Maintenance
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX CCaaS Maintenance Release Mar 23, 2026 20:00-21:00 GMT

Name: Elastic CX CCaaS Release
Maintenance Type: Release
Purpose of the maintenance: Product enhancement feature for usage dashboard
Duration: 1 hour
Start date & time: 23/3/26 20:00hrs
End date & time: 23/03/26 21:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Mar 09, 2026 - 13:45 GMT

Name: IPIN @ LON1 - Edge Switch Peering Apr 14, 2026 22:30-23:59 BST

Maintenance Type: Standard
Purpose of the maintenance: Enabling peering to new edge switches in preparation for upcoming infrastructure upgrades.
Duration: 1.5 hours
Start date & time: 14/04/2026 – 22:30hrs
End date & time: 14/04/2026 – 23:59hrs
Impact: Low risk
Expected Downtime Duration: Possibility of brief interruption to services during the maintenance window.
Posted on Mar 13, 2026 - 16:31 GMT
Mar 17, 2026
IPI Platform UCaaS Maintenance
Completed - The scheduled maintenance has been completed.
Mar 17, 07:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 07:00 GMT
Scheduled - Name: Elastic CX UCaas Config
Maintenance Type: config
Purpose of the maintenance: enabling a media server in our west region.
Duration: 0.5 hours
Start date & time: 17/03/26 07:00hrs
End date & time: 17/03/26 07:30hrs
Impact: low risk
Expected Downtime duration: None expected
Mar 10, 15:04 GMT
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
IPIN @ LON1 - Edge Switch Patching
Completed - The scheduled maintenance has been completed.
Mar 5, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:00 GMT
Scheduled - Maintenance Type: Standard
Purpose of the maintenance: Preparing new edge switches for future upgrades
Duration: 2 hours
Start date & time: 05/03/2026 – 21:00hrs
End date & time: 05/03/2026 – 23:00hrs
Impact: Low risk
Expected Downtime Duration: None expected
Feb 26, 12:59 GMT
IPIC @ LINK33 Standard Maintenance
Completed - The scheduled maintenance has been completed.
Mar 5, 21:51 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:01 GMT
Scheduled - Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Standard maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LINK33 Cloud infrastructure.
Duration: 1 hours
Start date & time: 05/03/2026 21:00
End date & time: 05/03/2026 22:00
Impact: Low risk
Expected Downtime: None Expected
Mar 5, 12:32 GMT
IPIC @ LON1 Standard Maintenance
Completed - The scheduled maintenance has been completed.
Mar 5, 21:38 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:01 GMT
Scheduled - Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Standard maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure.
Duration: 1 hours
Start date & time: 05/03/2026 21:00
End date & time: 05/03/2026 22:00
Impact: Low risk
Expected Downtime: None Expected
Mar 5, 12:33 GMT
Mar 4, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Mar 4, 02:27 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 22:00 GMT
Scheduled - Name: Elastic CX UCaaS Back End Platform Upgrade to 5.4
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance software upgrade
Duration: 6 Hours
Start date & time: 03/03/26 – 22:00hrs
End date & time: 04/03/26 – 04:00hrs
Impact: Medium risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Feb 20, 11:03 GMT
Mar 3, 2026
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