All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
99.97 % uptime
Today
UKS (Bnd1) Operational
90 days ago
99.94 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX UCaaS Maintenance Jul 28, 2026 20:00-22:00 BST

Name: Elastic CX UCaaS Database Maintenance
Maintenance Type: Standard
Purpose of the maintenance: Database Optimisation
Duration: 2hours
Start date & time: 28/07/2026 20:00hrs
End date & time: 28/07/2026 22:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Jul 21, 2026 - 15:55 BST
Jul 24, 2026

No incidents reported today.

Jul 23, 2026

No incidents reported.

Jul 22, 2026
IPIV @ Lon1 - SIP Routing update.
Completed - The scheduled maintenance has been completed.
Jul 22, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 BST
Scheduled - Maintenance Type: Standard
Purpose of the maintenance: Infrastructure upgrade
Duration: 1 hour
Start date & time: 22/07/2026 – 06:00hrs
End date & time: 22/07/2026 – 07:00hrs
Impact: low risk
Expected Downtime Duration: None expected
Jul 16, 12:47 BST
Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jul 19, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 21:00 BST
Scheduled - Name: IPI Elastic CX UCaaS Hotfix Release
Maintenance Type: Hotfix Release
Purpose of the maintenance: Upgrade the underlying operating system
Duration: 2 hours
Start date & time: 19/07/2026 21:00
End date & time: 19/07/2026 23:00
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jun 25, 15:57 BST
Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jul 16, 23:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:01 BST
Scheduled - Name: Elastic CX UCaaS Release
Maintenance Type: Release
Purpose of the maintenance: Release to latest version 1.110.0
Duration: 3 hours
Start date & time: 16/07/2026 20:00BST
End date & time: 16/07/2026 23:00BST
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jul 14, 09:30 BST
IPI Elastic CX CCaaS Band 2 Release
Completed - The scheduled maintenance has been completed.
Jul 16, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:00 BST
Scheduled - Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.1.10
Duration: 3 Hours
Start date & time: 16/07/26 - 20:00BST
End date & time: 16/07/26 - 23:00BST
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jul 9, 17:18 BST
Jul 15, 2026
Elastic CX CCaaS Band 1 Release
Completed - The scheduled maintenance has been completed.
Jul 15, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:00 BST
Scheduled - Name: Elastic CX CCaaS Band 1 Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.1.10
Duration: 3 Hours
Start date & time: 14/07/26 - 22:00BST
End date & time: 15/07/26 - 01:00BST
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jul 9, 17:16 BST
Jul 14, 2026
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

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