All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
Cloud @ London Operational
Cloud @ Reading Operational
IPI - Network (IPIN) Operational
MPLS Operational
Internet Operational
IPI - Voice (IPIV) Operational
SIP @ Reading Operational
SIP @ London Operational
IPI - Platform as a service (Paas) Operational
DesktopLive Operational
Cloud Portal Operational
IPI - Vocal Cloud Operational
Identification and Verification (ID&V) Operational
ElasticCX - UcaaS Operational
ElasticNGN Operational
IPI - ElasticCX - CCaaS Operational
UKS (Bnd1) Operational
UKW (Bnd2) Operational
IPI – Cloud PCI Operational
Telephony Operational
Pay by Voice Operational
Pay by DTMF Operational
Pay by Link Operational
Pay by IVR Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX CCaaS Band 1 Release Oct 20, 2026 22:00 - Oct 21, 2026 01:00 BST

Name: Elastic CX CCaaS Band 1 Release
Maintenance Type: Release
Purpose of the maintenance: Release to latest version of 26.2.
Duration: 3 Hours
Start date & time: 20/10/2026 22:00BST
End date & time: 21/10/2026 01:00BST
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Posted on Oct 09, 2026 - 16:14 BST

IPI Elastic CX CCaaS Band 2 Release Oct 22, 2026 20:00-23:00 BST

Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Release to latest version of 26.2.
Duration: 3 Hours
Start date & time: 22/10/2026 20:00BST
End date & time: 22/10/2026 23:00BST
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Oct 09, 2026 - 16:17 BST

Oct 9, 2026

No incidents reported today.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Oct 7, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 BST
Scheduled - Name: Elastic CX UCaaS Release
Maintenance Type: Release
Purpose of the maintenance: Release to the latest version 1.113.0
Duration: 3 hours
Start date & time: 07/10/2026 20:00 BST
End date & time: 07/10/2026 23:00 BST
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Sep 29, 14:13 BST

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

IPI Voice Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 06:00 BST
Scheduled - Name: IPI Voice Maintenance L33 and Lon1
Maintenance Type: Security Maintenance
Purpose of the maintenance: Security patching
Duration: 1 hour
Start date & time: 01/10/26 06:00hrs
End date & time: 01/10/26 07:00hrs
Impact: low risk
Expected Downtime duration: None expected
Sep 23, 13:34 BST

Sep 30, 2026

IPI Elastic CX CCaaS Band 2 Release
Completed - The scheduled maintenance has been completed.
Sep 30, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 20:00 BST
Scheduled - Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.2.
Duration: 5 Hours
Start date & time: 29/09/26 - 20:00BST
End date & time: 30/09/26 - 01:00BST
Impact: low risk
Expected Downtime duration: 2–3-minute service interruption during the maintenance window.


Kind Regards
The IPI Service Desk Team
Sep 11, 11:54 BST

Sep 29, 2026

Sep 28, 2026

IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Sep 28, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 21:00 BST
Scheduled - Name: IPI Elastic CX UCaaS Release
Maintenance Type: Release
Purpose of the maintenance: Upgrade the underlying infrastructure
Duration: 3 hours
Start date & time: 27/09/2026 21:00 BST
End date & time: 27/09/2026 00:00 BST
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Sep 18, 17:32 BST

Sep 27, 2026

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage