All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID ? Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPIC @ LON1 Standard Maintenance Nov 10, 2025 20:30-22:30 GMT

Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Standard maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure. This change should not impact customer systems.
Duration: 2 hours
Start date & time: 10/11/2025 20:30
End date & time: 10/11/2025 22:30
Impact: Low risk
Expected Downtime: None Expected
Posted on Nov 07, 2025 - 10:28 GMT

IPIC @ LINK33 Standard Maintenance Nov 11, 2025 20:30-22:30 GMT

Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Standard maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure. This change should not impact customer systems.
Duration: 2 hours
Start date & time: 11/11/2025 20:30
End date & time: 11/11/2025 22:30
Impact: Low risk
Expected Downtime: None Expected
Posted on Nov 07, 2025 - 11:43 GMT

IPI Elastic CX UCaaS Maintenance Nov 23, 2025 21:00-23:00 GMT

Name: Elastic CX UCaaS Maintenance
Maintenance Type: Standard Maintenance
Purpose of the maintenance: Upgrade the underlying operating system
Duration: 2 hours
Start date & time: 23/11/2025 21:00
End date & time: 23/11/2025 23:00
Impact: Low risk. Customers may experience issues accessing the Portal and its functionality during this Change Window
Expected Downtime duration: 0 minutes to calling services

Kind Regards
The IPI Service Desk Team
Posted on Nov 07, 2025 - 15:22 GMT
Nov 7, 2025

No incidents reported today.

Nov 6, 2025
IPI Elastic CX UCaaS Maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 23:09 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 22:00 GMT
Scheduled - Name: Elastic CX UCaaS patch update
Maintenance Type: Patching
Purpose of the maintenance: Application of patch to address media server cache issue
Duration: 4 hours
Start date & time: 06/11/25 22:00
End date & time: 07/11/25 02:00
Impact: Low risk
Expected Downtime duration: 20 minutes expected

Kind Regards
The IPI Service Desk Team
Nov 6, 22:00 GMT
Nov 5, 2025

No incidents reported.

Nov 4, 2025
IPI Elastic CX UCaaS Maintenance
Completed - The scheduled maintenance has been completed.
Nov 4, 23:33 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 22:00 GMT
Scheduled - Name: Elastic CX UCaaS patch update
Maintenance Type: Patching
Purpose of the maintenance: Application of patch to address media server cache issue
Duration: 4 hours
Start date & time: 04/11/25 22:00
End date & time: 05/11/25 02:00
Impact: Low risk
Expected Downtime duration: 20 minutes expected

Kind Regards
The IPI Service Desk Team
Oct 24, 17:34 BST
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Elastic CX UCaaS DB tools update
Completed - The scheduled maintenance has been completed.
Oct 30, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 22:00 GMT
Scheduled - Name: Elastic CX UCaaS DB tools update
Maintenance Type: Update
Purpose of the maintenance: update DB backup tool
Duration: 1 hour
Start date & time: 30/10/25 22:00
End date & time: 30/10/25 23:00
Impact: Low risk
Expected Downtime duration: None expected

Thanks

IPI Service Desk
Oct 23, 09:34 BST
Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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