All Systems Operational

IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

IPI Elastic CX UCaaS Maintenance Jan 11, 2026 21:00-23:00 GMT

Name: Elastic CX UCaaS
Maintenance Type: Standard maintenance
Purpose of the maintenance: Latest O/S upgrades
Duration: 2 hours
Start date & time: 11/01/2026 21:00
End date & time: 11/01/2026 23:00
Impact: Low risk
Expected Downtime: None Expected

Kind Regards
The IPI Service Desk Team

Posted on Dec 16, 2025 - 11:42 GMT
Jan 1, 2026

No incidents reported today.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025
Completed - The scheduled maintenance has been completed.
Dec 23, 20:10 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 23, 20:00 GMT
Scheduled - Name: Minor Hotfix Release
Maintenance Type: hotfix
Purpose of the maintenance: To address a specific error within Chat functionality being experienced.
Duration: 10 minutes
Start date & time: 23/12/2025 20:00
End date & time: 23/12/2025 20:10
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team

Dec 23, 15:54 GMT
Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.