All Systems Operational

IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

IPIC @ LON1 Standard Maintenance Aug 10, 2026 08:00-12:00 BST

Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure
Duration: 4 Hours
Start date & time: 10/08/2026 08:00hrs
End date & time: 10/08/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected

Posted on Jul 31, 2026 - 12:37 BST

IPIC @ LON1 Standard Maintenance Aug 10, 2026 20:30-23:30 BST

Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure
Duration: 3 Hours
Start date & time: 10/08/2026 20:30hrs
End date & time: 10/08/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected

Posted on Jul 31, 2026 - 12:45 BST

IPIC @ LINK33 Standard Maintenance Aug 12, 2026 08:00-12:00 BST

Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LINK33 Cloud infrastructure
Duration: 4 Hours
Start date & time: 12/08/2026 08:00hrs
End date & time: 12/08/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected

Posted on Jul 31, 2026 - 12:46 BST

IPIC @ LINK33 Standard Maintenance Aug 12, 2026 20:30-23:30 BST

Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LINK33 Cloud infrastructure
Duration: 3 Hours
Start date & time: 12/08/2026 20:30hrs
End date & time: 12/08/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected

Posted on Jul 31, 2026 - 12:46 BST

Aug 7, 2026

No incidents reported today.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Completed - The scheduled maintenance has been completed.
Aug 5, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 20:00 BST
Scheduled - Name: ECX UCaaS Maintenance Release
Maintenance Type: Hotfix
Purpose of the maintenance: Latest hotfix release
Duration: 3 hours
Start date & time: 05/08/2026 20:00
End date & time: 05/08/2026 23:00
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team

Aug 3, 15:18 BST

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Completed - The scheduled maintenance has been completed.
Jul 31, 12:43 BST
Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 12:43 BST
Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 12:43 BST
Scheduled - Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure
Duration: 3 Hours
Start date & time: 10/08/2026 20:30hrs
End date & time: 10/08/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected

Aug 10, 20:30 BST

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:00 BST
Scheduled - Name: Elastic CX UCaaS Database Maintenance
Maintenance Type: Standard
Purpose of the maintenance: Database Optimisation
Duration: 2hours
Start date & time: 28/07/2026 20:00hrs
End date & time: 28/07/2026 22:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team

Jul 21, 15:55 BST

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.