IPI Platform Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

IPI - Cloud (IPIC) Operational

90 days ago

100.0 % uptime

Today

Cloud @ London Operational

90 days ago

100.0 % uptime

Today

Cloud @ Reading Operational

90 days ago

100.0 % uptime

Today

IPI - Network (IPIN) Operational

90 days ago

100.0 % uptime

Today

MPLS Operational

90 days ago

100.0 % uptime

Today

Internet Operational

90 days ago

100.0 % uptime

Today

IPI - Voice (IPIV) Operational

90 days ago

100.0 % uptime

Today

SIP @ Reading Operational

90 days ago

100.0 % uptime

Today

SIP @ London Operational

90 days ago

100.0 % uptime

Today

IPI - Platform as a service (Paas) Operational

90 days ago

100.0 % uptime

Today

DesktopLive Operational

90 days ago

100.0 % uptime

Today

AscendID Operational

90 days ago

100.0 % uptime

Today

Cloud Portal Operational

90 days ago

100.0 % uptime

Today

IPI - Vocal Cloud Operational

90 days ago

100.0 % uptime

Today

Identification and Verification (ID&V) Operational

90 days ago

100.0 % uptime

Today

ElasticCX - UcaaS Operational

90 days ago

100.0 % uptime

Today

IPI - ElasticCX - CCaaS Operational

90 days ago

99.99 % uptime

Today

UKS (Bnd1) Operational

90 days ago

99.98 % uptime

Today

UKW (Bnd2) Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

IPI ECX CCaaS logging DB Maintenance May 31, 2023 22:00 - Jun 1, 2023 00:00 BST

Name: ECX CCaaS logging DB Maintenance
Maintenance Type: Non service impacting
Purpose of the maintenance: Maintenance works for availability and performance on logging DB nodes
Duration: Maintenance window is scheduled for 2 hours
Start date & time: 31/05/2023 @22:00
End date & time: 01/06/2023 @ 00:00
Impact: None, low risk
Expected Downtime duration: 0 minutes

Kind Regards
The IPI Service Desk Team
Posted on May 18, 2023 - 13:15 BST

Vocal Cloud Upgrade Jun 6, 2023 23:00 - Jun 7, 2023 04:00 BST

We are pleased to announce that we will be updating our platform to the 5.1 release. This release brings new applications as well as some fixes for known issues.
Name: Vocal Cloud 5.1 update
Maintenance Type: Upgrade
Duration: Maintenance window is scheduled for 5 hours
Start date & time: 06/06/2023 @23:00
End date & time: 07/06/2023 @04:00
Impact: None, low risk
Expected Downtime duration: No outage is expected as redundant nodes will upgrade individually

Kind Regards
The IPI Service Desk Team
Posted on May 18, 2023 - 17:31 BST

Past Incidents

May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

IPI Platform Maintenance - Proactive optic replacement in our London Cloud

Completed - The scheduled maintenance has been completed.
May 15, 18:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 12:31 BST

Scheduled - We are replacing an optic on a single compute node in our London cloud due to an alert of one of our highly available links on this node being degraded.

This degraded link on a single node is not customer impacting, however we are replacing this part proactively to ensure our platform always has the best performance, is clear of any issues and our customers have the highest uptimes.

We expect no customer impact from this work.
Change window:
15/05/23 12:30
15/05/23 18:30
May 12, 13:15 BST

May 14, 2023

No incidents reported.

Related