All Systems Operational
Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID ? Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
IPI Platform Maintenance - Routine Maintenance for Reading Cloud Aug 3, 2024 18:30 - Aug 4, 2024 22:30 BST
Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Partial service impacting
Purpose of the maintenance: We are proactively carrying out maintenance on our Reading Cloud infrastructure. During this time some VMs may be affected, these services will be failover to LON1 Cloud infrastructure resulting in degraded performance.

Start date & time: 03/08/2024 18:30
End date & time: 04/08/2024 22:00
Posted on Jul 11, 2024 - 16:28 BST
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
IPI ECX Maintenance Release Band 2
Completed - The scheduled maintenance has been completed.
Jul 25, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 20:00 BST
Scheduled - Name: 24.2.5 hotfix.
Maintenance Type: Non service impacting
Purpose of the maintenance: Deployment of 24.2.5 hotfix
Duration: 60-120 minutes
Start date & time: 25/07/24 20:00 BST
End date & time: 25/07/24 22:00 BST
Impact: None, low risk
Expected Downtime duration: 0 minutes

Kind Regards
The IPI Service Desk Team
Jul 23, 16:10 BST
Jul 24, 2024
IPI ECX CCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jul 24, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 21:00 BST
Scheduled - Name: 24.2.5 hotfix.
Maintenance Type: Non service impacting
Purpose of the maintenance: Deployment of 24.2.5 hotfix
Duration: 60-120 minutes
Start date & time: 24/07/24 21:00 BST
End date & time: 24/07/24 23:00 BST
Impact: None, low risk
Expected Downtime duration: 0 minutes

Kind Regards
The IPI Service Desk Team
Jul 23, 16:05 BST
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
IPI ECX Maintenance Release
Completed - The scheduled maintenance has been completed.
Jul 18, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 21:00 BST
Scheduled - Name: 24.2.4 Hotfix
Maintenance Type: Deployment of 24.2.4 Hotfix
Purpose of the maintenance: To upgrade Elastic CX to the latest 24.2 version on Band 1
Duration: 60-120 minutes
Start date & time: 18/07/24 21:00 BST
End date & time: 18/07/24 22:59 BST
Impact: None, low risk
Expected Downtime duration: 0 minutes

Kind Regards
The IPI Service Desk Team
Jul 16, 12:53 BST
Jul 17, 2024
IPI ECX Maintenance Release
Completed - The scheduled maintenance has been completed.
Jul 17, 19:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 17:00 BST
Scheduled - Name: 24.2.4 Hotfix
Maintenance Type: Deployment of 24.2.4 Hotfix
Purpose of the maintenance: To upgrade Elastic CX to the latest 24.2 version on Band 2
Duration: 60-120 minutes
Start date & time: 17/07/24 17:00 BST
End date & time: 17/07/24 18:59 BST
Impact: None, low risk
Expected Downtime duration: 0 minutes

Kind Regards
The IPI Service Desk Team
Jul 16, 12:48 BST
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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