IPI ECX UCaaS Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 2026 - 21:00 BST
Scheduled - Name: ECX UCaaS Maintenance
Maintenance Type: Security
Purpose of the maintenance: Security update
Duration: 4 hours
Start date & time: 12/08/2026 21:00
End date & time: 13/08/2026 01:00
Impact: Low risk
Expected Downtime duration: None expected
Kind Regards
The IPI Service Desk Team
Aug 12, 2026 21:00 - Aug 13, 2026 01:00 BST
Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Under Maintenance
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Under Maintenance
90 days ago
100.0 % uptime
Today
ElasticNGN Under Maintenance
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX CCaaS Maintenance Band 2 Aug 13, 2026 20:00-21:00 BST

Name: Elastic CX CCaaS Band 2 Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Hotfix on Band 2
Duration: 1 hour
Start date & time: 13/08/26 20:00hrs
End date & time: 13/08/26 21:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Posted on Aug 11, 2026 - 14:46 BST

IPI Voice Maintenance Release Aug 18, 2026 05:00-07:00 BST

Name: IPI Voice Maintenance Update L33 and Lon1
Maintenance Type: Update
Purpose of the maintenance: Applying a patch
Duration: 2 hours
Start date & time: 18/08/2026 05:00
End date & time: 18/08/2026 07:00
Impact: Low risk
Expected Downtime duration: None expected
Kind Regards
The IPI Service Desk Team
Posted on Aug 10, 2026 - 17:42 BST

Aug 12, 2026

IPIC @ LINK33 Standard Maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 21:10 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 20:30 BST
Scheduled - Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LINK33 Cloud infrastructure
Duration: 3 Hours
Start date & time: 12/08/2026 20:30hrs
End date & time: 12/08/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected
Jul 31, 12:46 BST
IPIC @ LINK33 Standard Maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 08:48 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 08:00 BST
Scheduled - Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LINK33 Cloud infrastructure
Duration: 4 Hours
Start date & time: 12/08/2026 08:00hrs
End date & time: 12/08/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected
Jul 31, 12:46 BST

Aug 11, 2026

No incidents reported.

Aug 10, 2026

IPIC @ LON1 Standard Maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 21:03 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 20:30 BST
Scheduled - Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure
Duration: 3 Hours
Start date & time: 10/08/2026 20:30hrs
End date & time: 10/08/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected
Jul 31, 12:45 BST
IPIC @ LON1 Standard Maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 08:40 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 08:00 BST
Scheduled - Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure
Duration: 4 Hours
Start date & time: 10/08/2026 08:00hrs
End date & time: 10/08/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected
Jul 31, 12:37 BST

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Aug 5, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 20:00 BST
Scheduled - Name: ECX UCaaS Maintenance Release
Maintenance Type: Hotfix
Purpose of the maintenance: Latest hotfix release
Duration: 3 hours
Start date & time: 05/08/2026 20:00
End date & time: 05/08/2026 23:00
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Aug 3, 15:18 BST

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

IPIC @ LON1 Standard Maintenance
Completed - The scheduled maintenance has been completed.
Jul 31, 12:43 BST
Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 12:43 BST
Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 12:43 BST
Scheduled - Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure
Duration: 3 Hours
Start date & time: 10/08/2026 20:30hrs
End date & time: 10/08/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected
Aug 10, 20:30 BST

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

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