IPI Elastic CX CCaaS Maintenance Release
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 2026 - 20:00 GMT
Scheduled - Name: Elastic CX CCaaS Release
Maintenance Type: Release
Purpose of the maintenance: Product enhancement feature for usage dashboard
Duration: 1 hour
Start date & time: 23/3/26 20:00hrs
End date & time: 23/03/26 21:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Mar 23, 2026 20:00-21:00 GMT
Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Under Maintenance
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Under Maintenance
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Under Maintenance
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Under Maintenance
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Platform Maintenance Mar 23, 2026 22:00-23:00 GMT

Name: ElasticCX -UC
Maintenance Type: Security patching
Purpose of the maintenance: Security patch
Duration: 1 hours
Start date & time: 23/03/2026 – 22:00hrs
End date & time: 23/03/2026 – 23:00hrs
Impact: Low
Expected Downtime Duration: None expected
Posted on Mar 19, 2026 - 17:35 GMT

Name: IPIN @ LON1 - Edge Switch Peering Apr 14, 2026 22:30-23:59 BST

Maintenance Type: Standard
Purpose of the maintenance: Enabling peering to new edge switches in preparation for upcoming infrastructure upgrades.
Duration: 1.5 hours
Start date & time: 14/04/2026 – 22:30hrs
End date & time: 14/04/2026 – 23:59hrs
Impact: Low risk
Expected Downtime Duration: Possibility of brief interruption to services during the maintenance window.
Posted on Mar 13, 2026 - 16:31 GMT

IPIN @ LON1 - Switch Peering Apr 16, 2026 21:00 - Apr 17, 2026 02:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Continuing the peering configuration on the new switches in preparation for the upcoming infrastructure upgrades.

Duration: 5 hours
Start date & time: 16/04/2026 – 21:00hrs
End date & time: 17/04/2026 – 02:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:20 GMT

IPIN @ LON1 - Infrastructure upgrades - Stage 1 Apr 19, 2026 09:00-21:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Migration to the new switches

Duration: 12 hours
Start date & time: 19/04/2026 – 09:00hrs
End date & time: 19/04/2026 – 21:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:23 GMT

IPIN @ LON1 - Infrastructure upgrades - Stage 2 Apr 22, 2026 21:00 - Apr 23, 2026 02:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Ongoing migration to the new switches

Duration: 5 hours
Start date & time: 22/04/2026 – 21:00hrs
End date & time: 23/04/2026 – 02:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:25 GMT

Name: IPIN @ LON1 - Infrastructure upgrades - Stage 3 Apr 26, 2026 09:00-21:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Ongoing migration to the new switches

Duration: 12 hours
Start date & time: 26/04/2026 – 09:00hrs
End date & time: 26/04/2026 – 21:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:27 GMT
Mar 23, 2026

Unresolved incident: IPI Elastic CX CCaaS Maintenance Release.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026
IPI Platform UCaaS Maintenance
Completed - The scheduled maintenance has been completed.
Mar 17, 07:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 07:00 GMT
Scheduled - Name: Elastic CX UCaas Config
Maintenance Type: config
Purpose of the maintenance: enabling a media server in our west region.
Duration: 0.5 hours
Start date & time: 17/03/26 07:00hrs
End date & time: 17/03/26 07:30hrs
Impact: low risk
Expected Downtime duration: None expected
Mar 10, 15:04 GMT
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

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