All Systems Operational

IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
99.96 % uptime
Today
UKS (Bnd1) Operational
90 days ago
99.93 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

IPI Elastic CX UCaaS Maintenance Release Jul 19, 2026 21:00-23:00 BST

Name: IPI Elastic CX UCaaS Hotfix Release
Maintenance Type: Hotfix Release
Purpose of the maintenance: Upgrade the underlying operating system
Duration: 2 hours
Start date & time: 19/07/2026 21:00
End date & time: 19/07/2026 23:00
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team

Posted on Jun 25, 2026 - 15:57 BST
Jul 3, 2026
Completed - The scheduled maintenance has been completed.
Jul 3, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 21:00 BST
Scheduled - Name: Elastic CX UCaaS Migration Project Phase 3
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 02/07/2026 21:00hrs
End date & time: 02/07/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team

Jun 11, 14:12 BST
Jul 2, 2026
Completed - The scheduled maintenance has been completed.
Jul 2, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 20:00 BST
Scheduled - Name: Elastic CX CCaaS Band 2 Maintenance Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.1.9
Duration: 3 Hours
Start date & time: 02/07/26 20:00hrs
End date & time: 02/07/26 23:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team

Jun 25, 17:23 BST
Jul 1, 2026
Completed - The scheduled maintenance has been completed.
Jul 1, 21:18 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 20:30 BST
Scheduled - Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance on our LINK33 Cloud infrastructure
Duration: 3 Hours
Start date & time: 01/07/2026 20:30hrs
End date & time: 01/07/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected

Jun 17, 14:37 BST
Completed - The scheduled maintenance has been completed.
Jul 1, 08:42 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:00 BST
Scheduled - Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance on our LINK33 Cloud infrastructure
Duration: 4 Hours
Start date & time: 01/07/2026 08:00hrs
End date & time: 01/08/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected

Jun 17, 14:36 BST
Completed - The scheduled maintenance has been completed.
Jul 1, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 22:00 BST
Scheduled - Name: Elastic CX CCaaS Band 1 Maintenance Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.1.9
Duration: 3 Hours
Start date & time: 30/06/26 22:00hrs
End date & time: 01/07/26 01:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team

Jun 25, 17:21 BST
Completed - The scheduled maintenance has been completed.
Jul 1, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 21:00 BST
Scheduled - Name: Elastic CX UCaaS Migration Project Phase 2
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 30/06/2026 21:00hrs
End date & time: 30/06/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team

Jun 11, 14:09 BST
Jun 30, 2026
Jun 29, 2026
Completed - The scheduled maintenance has been completed.
Jun 29, 20:53 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 20:30 BST
Scheduled - Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance on our LON1 Cloud infrastructure
Duration: 3 Hours
Start date & time: 29/06/2026 20:30hrs
End date & time: 29/06/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected

Jun 17, 14:35 BST
Completed - The scheduled maintenance has been completed.
Jun 29, 08:53 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 08:00 BST
Scheduled - Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance on our LON1 Cloud infrastructure
Duration: 4 Hours
Start date & time: 29/06/2026 08:00hrs
End date & time: 29/06/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected

Jun 17, 14:34 BST
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
Completed - The scheduled maintenance has been completed.
Jun 24, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 21:00 BST
Scheduled - Name: Elastic CX UCaaS Migration Project Phase 1
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 23/06/2026 21:00hrs
End date & time: 23/06/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team

Jun 11, 14:07 BST
Jun 23, 2026
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.