All Systems Operational

IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

IPIC @ LON1 Standard Maintenance Aug 10, 2026 08:00-12:00 BST

Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure
Duration: 4 Hours
Start date & time: 10/08/2026 08:00hrs
End date & time: 10/08/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected

Posted on Jul 31, 2026 - 12:37 BST

IPIC @ LON1 Standard Maintenance Aug 10, 2026 20:30-23:30 BST

Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure
Duration: 3 Hours
Start date & time: 10/08/2026 20:30hrs
End date & time: 10/08/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected

Posted on Jul 31, 2026 - 12:45 BST

IPIC @ LINK33 Standard Maintenance Aug 12, 2026 08:00-12:00 BST

Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LINK33 Cloud infrastructure
Duration: 4 Hours
Start date & time: 12/08/2026 08:00hrs
End date & time: 12/08/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected

Posted on Jul 31, 2026 - 12:46 BST

IPIC @ LINK33 Standard Maintenance Aug 12, 2026 20:30-23:30 BST

Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LINK33 Cloud infrastructure
Duration: 3 Hours
Start date & time: 12/08/2026 20:30hrs
End date & time: 12/08/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected

Posted on Jul 31, 2026 - 12:46 BST

Jul 31, 2026

Completed - The scheduled maintenance has been completed.
Jul 31, 12:43 BST
Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 12:43 BST
Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 12:43 BST
Scheduled - Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure
Duration: 3 Hours
Start date & time: 10/08/2026 20:30hrs
End date & time: 10/08/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected

Aug 10, 20:30 BST

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:00 BST
Scheduled - Name: Elastic CX UCaaS Database Maintenance
Maintenance Type: Standard
Purpose of the maintenance: Database Optimisation
Duration: 2hours
Start date & time: 28/07/2026 20:00hrs
End date & time: 28/07/2026 22:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team

Jul 21, 15:55 BST

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Completed - The scheduled maintenance has been completed.
Jul 22, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 BST
Scheduled - Maintenance Type: Standard
Purpose of the maintenance: Infrastructure upgrade
Duration: 1 hour
Start date & time: 22/07/2026 – 06:00hrs
End date & time: 22/07/2026 – 07:00hrs
Impact: low risk
Expected Downtime Duration: None expected

Jul 16, 12:47 BST

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

Completed - The scheduled maintenance has been completed.
Jul 19, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 21:00 BST
Scheduled - Name: IPI Elastic CX UCaaS Hotfix Release
Maintenance Type: Hotfix Release
Purpose of the maintenance: Upgrade the underlying operating system
Duration: 2 hours
Start date & time: 19/07/2026 21:00
End date & time: 19/07/2026 23:00
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team

Jun 25, 15:57 BST

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.