IPI Elastic CX CCaaS Band 1 Release
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 2026 - 22:00 BST
Scheduled - Name: Elastic CX CCaaS Band 1 Maintenance Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.1.9
Duration: 3 Hours
Start date & time: 30/06/26 22:00hrs
End date & time: 01/07/26 01:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Jun 30, 2026 22:00 - Jul 1, 2026 01:00 BST
IPI Elastic CX UCaaS Migration Project Phase 2
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 2026 - 21:00 BST
Scheduled - Name: Elastic CX UCaaS Migration Project Phase 2
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 30/06/2026 21:00hrs
End date & time: 30/06/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jun 30, 2026 21:00 - Jul 1, 2026 00:00 BST
Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Under Maintenance
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Under Maintenance
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Under Maintenance
90 days ago
100.0 % uptime
Today
ElasticNGN Under Maintenance
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Under Maintenance
90 days ago
99.96 % uptime
Today
UKS (Bnd1) Under Maintenance
90 days ago
99.93 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPIC @ LINK33 Standard Maintenance Jul 1, 2026 08:00-12:00 BST

Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance on our LINK33 Cloud infrastructure
Duration: 4 Hours
Start date & time: 01/07/2026 08:00hrs
End date & time: 01/08/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected
Posted on Jun 17, 2026 - 14:36 BST

IPIC @ LINK33 Standard Maintenance Jul 1, 2026 20:30-23:30 BST

Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance on our LINK33 Cloud infrastructure
Duration: 3 Hours
Start date & time: 01/07/2026 20:30hrs
End date & time: 01/07/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected
Posted on Jun 17, 2026 - 14:37 BST

IPI Elastic CX CCaaS Band 2 Release Jul 2, 2026 20:00-23:00 BST

Name: Elastic CX CCaaS Band 2 Maintenance Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.1.9
Duration: 3 Hours
Start date & time: 02/07/26 20:00hrs
End date & time: 02/07/26 23:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Posted on Jun 25, 2026 - 17:23 BST

IPI Elastic CX UCaaS Migration Project Phase 3 Jul 2, 2026 21:00 - Jul 3, 2026 00:00 BST

Name: Elastic CX UCaaS Migration Project Phase 3
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 02/07/2026 21:00hrs
End date & time: 02/07/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Jun 11, 2026 - 14:12 BST

IPI Elastic CX UCaaS Maintenance Release Jul 19, 2026 21:00-23:00 BST

Name: IPI Elastic CX UCaaS Hotfix Release
Maintenance Type: Hotfix Release
Purpose of the maintenance: Upgrade the underlying operating system
Duration: 2 hours
Start date & time: 19/07/2026 21:00
End date & time: 19/07/2026 23:00
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Jun 25, 2026 - 15:57 BST
Jun 30, 2026

Unresolved incidents: IPI Elastic CX CCaaS Band 1 Release, IPI Elastic CX UCaaS Migration Project Phase 2.

Jun 29, 2026
IPIC @ LON1 Standard Maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 20:53 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 20:30 BST
Scheduled - Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance on our LON1 Cloud infrastructure
Duration: 3 Hours
Start date & time: 29/06/2026 20:30hrs
End date & time: 29/06/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected
Jun 17, 14:35 BST
IPIC @ LON1 Standard Maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 08:53 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 08:00 BST
Scheduled - Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance on our LON1 Cloud infrastructure
Duration: 4 Hours
Start date & time: 29/06/2026 08:00hrs
End date & time: 29/06/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected
Jun 17, 14:34 BST
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
IPI Elastic CX UCaaS Maintenance Migration Project Phase 1
Completed - The scheduled maintenance has been completed.
Jun 24, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 21:00 BST
Scheduled - Name: Elastic CX UCaaS Migration Project Phase 1
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 23/06/2026 21:00hrs
End date & time: 23/06/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jun 11, 14:07 BST
Jun 23, 2026
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
IPI Elastic CX CCaaS Maintenance
Completed - The scheduled maintenance has been completed.
Jun 16, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 21:00 BST
Scheduled - Name: Elastic CX CCaaS Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Renewal of certificates on media servers
Duration: 1 hour
Start date & time: 16/06/2026 21:00hrs
End date & time: 16/06/2026 22:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Jun 10, 15:41 BST
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