All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
99.97 % uptime
Today
UKS (Bnd1) Operational
90 days ago
99.94 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 28, 2026
IPI Elastic CX UCaaS Maintenance
Completed - The scheduled maintenance has been completed.
Jul 28, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:00 BST
Scheduled - Name: Elastic CX UCaaS Database Maintenance
Maintenance Type: Standard
Purpose of the maintenance: Database Optimisation
Duration: 2hours
Start date & time: 28/07/2026 20:00hrs
End date & time: 28/07/2026 22:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jul 21, 15:55 BST
Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026
IPIV @ Lon1 - SIP Routing update.
Completed - The scheduled maintenance has been completed.
Jul 22, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 BST
Scheduled - Maintenance Type: Standard
Purpose of the maintenance: Infrastructure upgrade
Duration: 1 hour
Start date & time: 22/07/2026 – 06:00hrs
End date & time: 22/07/2026 – 07:00hrs
Impact: low risk
Expected Downtime Duration: None expected
Jul 16, 12:47 BST
Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jul 19, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 21:00 BST
Scheduled - Name: IPI Elastic CX UCaaS Hotfix Release
Maintenance Type: Hotfix Release
Purpose of the maintenance: Upgrade the underlying operating system
Duration: 2 hours
Start date & time: 19/07/2026 21:00
End date & time: 19/07/2026 23:00
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jun 25, 15:57 BST
Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jul 16, 23:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:01 BST
Scheduled - Name: Elastic CX UCaaS Release
Maintenance Type: Release
Purpose of the maintenance: Release to latest version 1.110.0
Duration: 3 hours
Start date & time: 16/07/2026 20:00BST
End date & time: 16/07/2026 23:00BST
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jul 14, 09:30 BST
IPI Elastic CX CCaaS Band 2 Release
Completed - The scheduled maintenance has been completed.
Jul 16, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:00 BST
Scheduled - Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.1.10
Duration: 3 Hours
Start date & time: 16/07/26 - 20:00BST
End date & time: 16/07/26 - 23:00BST
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jul 9, 17:18 BST
Jul 15, 2026
Elastic CX CCaaS Band 1 Release
Completed - The scheduled maintenance has been completed.
Jul 15, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:00 BST
Scheduled - Name: Elastic CX CCaaS Band 1 Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.1.10
Duration: 3 Hours
Start date & time: 14/07/26 - 22:00BST
End date & time: 15/07/26 - 01:00BST
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jul 9, 17:16 BST
Jul 14, 2026
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