All Systems Operational

IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

IPI Platform Maintenance Release Aug 25, 2026 06:00-07:00 BST

Name: IPI Voice Maintenance L33 and Lon1
Maintenance Type: Security Maintenance
Purpose of the maintenance: Security patching
Duration: 1 hour
Start date & time: 25/08/26 06:00hrs
End date & time: 25/08/26 07:00hrs
Impact: low risk
Expected Downtime duration: None expected

Posted on Aug 17, 2026 - 10:19 BST

Aug 23, 2026

No incidents reported today.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

Completed - The scheduled maintenance has been completed.
Aug 18, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 05:00 BST
Scheduled - Name: IPI Voice Maintenance Update L33 and Lon1
Maintenance Type: Update
Purpose of the maintenance: Applying a patch
Duration: 2 hours
Start date & time: 18/08/2026 05:00
End date & time: 18/08/2026 07:00
Impact: Low risk
Expected Downtime duration: None expected
Kind Regards
The IPI Service Desk Team

Aug 10, 17:42 BST

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Completed - The scheduled maintenance has been completed.
Aug 13, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 20:00 BST
Scheduled - Name: Elastic CX CCaaS Band 2 Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Hotfix on Band 2
Duration: 1 hour
Start date & time: 13/08/26 20:00hrs
End date & time: 13/08/26 21:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team

Aug 11, 14:46 BST
Completed - The scheduled maintenance has been completed.
Aug 13, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 21:00 BST
Scheduled - Name: ECX UCaaS Maintenance
Maintenance Type: Security
Purpose of the maintenance: Security update
Duration: 4 hours
Start date & time: 12/08/2026 21:00
End date & time: 13/08/2026 01:00
Impact: Low risk
Expected Downtime duration: None expected
Kind Regards
The IPI Service Desk Team

Aug 7, 19:31 BST

Aug 12, 2026

Completed - The scheduled maintenance has been completed.
Aug 12, 21:10 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 20:30 BST
Scheduled - Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LINK33 Cloud infrastructure
Duration: 3 Hours
Start date & time: 12/08/2026 20:30hrs
End date & time: 12/08/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected

Jul 31, 12:46 BST
Completed - The scheduled maintenance has been completed.
Aug 12, 08:48 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 08:00 BST
Scheduled - Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LINK33 Cloud infrastructure
Duration: 4 Hours
Start date & time: 12/08/2026 08:00hrs
End date & time: 12/08/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected

Jul 31, 12:46 BST

Aug 11, 2026

No incidents reported.

Aug 10, 2026

Completed - The scheduled maintenance has been completed.
Aug 10, 21:03 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 20:30 BST
Scheduled - Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure
Duration: 3 Hours
Start date & time: 10/08/2026 20:30hrs
End date & time: 10/08/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected

Jul 31, 12:45 BST
Completed - The scheduled maintenance has been completed.
Aug 10, 08:40 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 08:00 BST
Scheduled - Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: We are proactively carrying out maintenance on our LON1 Cloud infrastructure
Duration: 4 Hours
Start date & time: 10/08/2026 08:00hrs
End date & time: 10/08/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected

Jul 31, 12:37 BST

Aug 9, 2026

No incidents reported.