All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
99.96 % uptime
Today
UKS (Bnd1) Operational
90 days ago
99.93 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX UCaaS Maintenance Jun 15, 2026 22:00-23:00 BST

Name: Elastic CX UCaaS Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Increase Capacity on the Media Servers.
Duration: 1 Hour
Start date & time: 15/06/2026 22:00hrs
End date & time: 15/06/2026 23:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Posted on Jun 10, 2026 - 16:12 BST

IPI Elastic CX CCaaS Maintenance Jun 16, 2026 21:00-22:00 BST

Name: Elastic CX CCaaS Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Renewal of certificates on media servers
Duration: 1 hour
Start date & time: 16/06/2026 21:00hrs
End date & time: 16/06/2026 22:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Posted on Jun 10, 2026 - 15:41 BST

IPI Elastic CX UCaaS Maintenance Migration Project Phase 1 Jun 23, 2026 21:00 - Jun 24, 2026 00:00 BST

Name: Elastic CX UCaaS Migration Project Phase 1
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 23/06/2026 21:00hrs
End date & time: 23/06/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Jun 11, 2026 - 14:07 BST

IPI Elastic CX UCaaS Migration Project Phase 2 Jun 30, 2026 21:00 - Jul 1, 2026 00:00 BST

Name: Elastic CX UCaaS Migration Project Phase 2
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 30/06/2026 21:00hrs
End date & time: 30/06/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Jun 11, 2026 - 14:09 BST

IPI Elastic CX UCaaS Migration Project Phase 3 Jul 2, 2026 21:00 - Jul 3, 2026 00:00 BST

Name: Elastic CX UCaaS Migration Project Phase 3
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 02/07/2026 21:00hrs
End date & time: 02/07/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Jun 11, 2026 - 14:12 BST
Jun 11, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jun 11, 21:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 BST
Scheduled - Name: Elastic CX UCaaS Hotfix Release
Maintenance Type: Hotfix
Purpose of the maintenance: Latest Hotfix Release - Performance Improvements to the Real-Time service.
Duration: 30 minutes
Start date & time: 11/06/2026 21:00 hrs
End date & time: 11/06/2026 21:30 hrs
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jun 11, 13:55 BST
Jun 10, 2026
IPIN @ LINK33 - Disabling legacy transit link - Stage 2
Completed - The scheduled maintenance has been completed.
Jun 10, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 21:00 BST
Scheduled - Maintenance Type: Standard
Purpose of the maintenance: Vendor Infrastructure upgrade
Duration: 2 hours
Start date & time: 10/06/2026 – 21:00hrs
End date & time: 10/06/2026 – 23:00hrs
Impact: low risk
Expected Downtime Duration: None expected
May 29, 16:13 BST
IPI Elastic CX CCaaS Band 2 Release
Completed - The scheduled maintenance has been completed.
Jun 10, 03:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 20:00 BST
Scheduled - Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Latest version 26.1 Release
Duration: 7 Hours
Start date & time: 09/06/2026 20:00hrs
End date & time: 10/06/2026 03:00hrs
Impact: low risk
Expected Downtime duration: A brief service interruption may occur during the maintenance window on Band 2.

Kind Regards
The IPI Service Desk Team
May 22, 14:35 BST
Jun 9, 2026
Jun 8, 2026
IPIN @ LINK33 - Disabling legacy transit link - Stage 1
Completed - The scheduled maintenance has been completed.
Jun 8, 21:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 21:00 BST
Scheduled - Maintenance Type: Standard
Purpose of the maintenance:  Vendor Infrastructure upgrade
Duration: 2 hours
Start date & time: 08/06/2026 – 21:00hrs
End date & time: 08/06/2026 – 23:00hrs
Impact: low risk
Expected Downtime Duration: None expected
May 29, 16:11 BST
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jun 8, 21:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 20:00 BST
Scheduled - Name: Elastic CX UCaaS Hotfix Maintenance Release
Maintenance Type: Emergency Hotfix
Purpose of the maintenance: We will be applying an update to resolve an issue with handset provisioning where not all contacts within a directory were being returned.
Duration: 1hour
Start date & time: 08/06/2026 – 20:00hrs
End date & time: 08/06/2026 – 21:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Jun 8, 11:45 BST
Jun 7, 2026
IPIN @ LON1 - Infrastructure upgrades - Stage 2
Completed - The scheduled maintenance has been completed.
Jun 7, 12:22 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 09:00 BST
Scheduled - Maintenance Type: Standard
Purpose of the maintenance: Ongoing migration to the new switches
Duration: 12 hours
Start date & time: 07/06/2026 – 09:00hrs
End date & time: 07/06/2026 – 21:00hrs
Impact: Low risk
Expected Downtime Duration: None expected
Apr 24, 16:53 BST
Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jun 3, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 19:00 BST
Scheduled - Name: ECX UCaaS Hotfix Release
Maintenance Type: Hotfix
Purpose of the maintenance: Latest Hotfix release.
Duration: 3 hours
Start date & time: 03/06/26 19:00hrs
End date & time: 03/06/26 22:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Jun 1, 17:23 BST
IPI Elastic CX CCaaS Band 1 Release
Completed - The scheduled maintenance has been completed.
Jun 3, 03:50 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 22:00 BST
Scheduled - Name: Elastic CX CCaaS Band 1 Release
Maintenance Type: Release
Purpose of the maintenance: Latest version 26.1 Release
Duration: 7 hours
Start date & time: 02/06/2026 22:00hrs
End date & time: 03/06/2026 05:00hrs
Impact: low risk
Expected Downtime duration: A brief service interruption may occur during the maintenance window on Band1.

Kind Regards
The IPI Service Desk Team
May 22, 14:33 BST
Jun 2, 2026
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

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