All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
99.96 % uptime
Today
UKS (Bnd1) Operational
90 days ago
99.93 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPIN @ LON1 - Infrastructure upgrades - Stage 1 May 24, 2026 09:00-21:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Migration to new switches
Duration: 12 hours
Start date & time: 24/05/2026 – 09:00hrs
End date & time: 24/05/2026 – 21:00hrs
Impact: Low risk
Expected Downtime Duration: None expected
Posted on Apr 24, 2026 - 16:50 BST

IPIN @ Network link upgrade between LINK33 to THN May 27, 2026 21:00-23:00 BST

Maintenance Type: Upgrade
Purpose of the maintenance: Vendor Infrastructure upgrade between LINK33 and the THN data centre
Duration: 2 hours
Start date & time: 27/05/2026 – 21:00hrs
End date & time: 27/05/2026 – 23:00hrs
Impact: Low risk
Expected Downtime Duration: None expected.
Posted on May 20, 2026 - 19:14 BST

IPI Elastic CX CCaaS Band 1 Release Jun 2, 2026 22:00 - Jun 3, 2026 05:00 BST

Name: Elastic CX CCaaS Band 1 Release
Maintenance Type: Release
Purpose of the maintenance: Latest version 26.1 Release
Duration: 7 hours
Start date & time: 02/06/2026 22:00hrs
End date & time: 03/06/2026 05:00hrs
Impact: low risk
Expected Downtime duration: A brief service interruption may occur during the maintenance window on Band1.

Kind Regards
The IPI Service Desk Team
Posted on May 22, 2026 - 14:33 BST

IPIN @ LON1 - Infrastructure upgrades - Stage 2 Jun 7, 2026 09:00-21:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Ongoing migration to the new switches
Duration: 12 hours
Start date & time: 07/06/2026 – 09:00hrs
End date & time: 07/06/2026 – 21:00hrs
Impact: Low risk
Expected Downtime Duration: None expected
Posted on Apr 24, 2026 - 16:53 BST

IPI Elastic CX CCaaS Band 2 Release Jun 9, 2026 20:00 - Jun 10, 2026 03:00 BST

Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Latest version 26.1 Release
Duration: 7 Hours
Start date & time: 09/06/2026 20:00hrs
End date & time: 10/06/2026 03:00hrs
Impact: low risk
Expected Downtime duration: A brief service interruption may occur during the maintenance window on Band 2.

Kind Regards
The IPI Service Desk Team
Posted on May 22, 2026 - 14:35 BST
May 22, 2026
CANCELLED - IPIN @ Network link upgrade between LINK33 to LON1
Completed - The scheduled maintenance has been completed.
May 22, 10:52 BST
Scheduled - Maintenance Type: Upgrade
Purpose of the maintenance: Vendor Infrastructure upgrade between LINK33 and LON1 DC
Duration: 2 hours
Start date & time: 26/05/2026 – 22:00hrs
End date & time: 26/05/2026 – 00:00hrs
Impact: Low risk
Expected Downtime Duration: None expected.
May 20, 19:12 BST
May 21, 2026
SIP Network Upgrade - London
Completed - The scheduled maintenance has been completed.
May 21, 07:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 05:00 BST
Scheduled - Name: SIP Network Upgrades -London

 

Maintenance Type: Upgrade

 

Purpose of the maintenance: Standard release management

 

Duration: 2.5 Hours

 

Start date & time: 21/05/26 05:00hrs

 

End date & time:  21/05/26 07:30hrs

 

Impact: low risk

 

Expected Downtime duration: None expected
May 7, 10:05 BST
May 20, 2026

No incidents reported.

May 19, 2026
IPI Elastic CX UCaaS - Deprecation of old Desktop and mobile softphone application
Completed - This maintenance will be rescheduled to 27th May
May 19, 11:29 BST
Scheduled - Name: Elastic CX UCaaS - Deprecation of old Desktop and mobile softphone application
Maintenance Type: Application deprecation
Purpose of the maintenance: Deprecation ECX old desktop and mobile softphone applications.
Date: 19/05/2026
Impact: Low risk
Expected Downtime duration: None expected.

Kind Regards
The IPI Service Desk Team
Apr 24, 17:49 BST
SIP Network Upgrade - Reading
Completed - The scheduled maintenance has been completed.
May 19, 07:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 05:00 BST
Scheduled - Name: SIP Network Upgrade -Reading

Maintenance Type: Upgrade

Purpose of the maintenance: Standard release management

Duration: 2.5 Hours

Start date & time: 19/05/26 05:00hrs

End date & time: 19/05/26 07:30hrs

Impact: low risk

Expected Downtime duration: None expected
May 7, 10:02 BST
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
IPIN @ LON1 - Switch Peering
Completed - The scheduled maintenance has been completed.
May 14, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:30 BST
Scheduled - Maintenance Type: Standard
Purpose of the maintenance: Continuing the peering configuration on the new switches in preparation for the upcoming infrastructure upgrades.
Duration: 2.5 hours
Start date & time: 13/05/2026 – 22:30 hrs
End date & time: 14/05/2026 – 01:00 hrs
Impact: Low risk
Expected Downtime Duration: Possibility of brief interruption to services during the maintenance window.
Apr 24, 16:45 BST
May 13, 2026
IPI Elastic CX UCaaS Media server 3 upgrade
Completed - The scheduled maintenance has been completed.
May 13, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:00 BST
Scheduled - Name: Elastic CX UCaaS Media server 3 upgrade
Maintenance Type: upgrade
Purpose of the maintenance: upgrade to media server 3 in UKS and UKW region
Duration: 3 hour
Start date & time: 12/05/2026 21:00
End date & time: 12/05/2026 23:59
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Apr 23, 11:57 BST
May 12, 2026
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
IPI Elastic CX UCaaS Media server 2 upgrade
Completed - The scheduled maintenance has been completed.
May 8, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:00 BST
Scheduled - Name: Elastic CX UCaaS Media server 2 upgrade
Maintenance Type: upgrade
Purpose of the maintenance: upgrade to media server 2 in UKS and UKW region
Duration: 3 hour
Start date & time: 07/05/2026 21:00
End date & time: 07/05/2026 23:59
Impact: Low risk
Expected Downtime duration: None expected
Kind Regards
The IPI Service Desk Team
Apr 23, 11:56 BST
← Incident History Powered by Atlassian Statuspage