Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Under Maintenance
90 days ago
100.0 % uptime
Today
Cloud @ London Under Maintenance
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX UCaaS Maintenance Release Mar 3, 2026 22:00 - Mar 4, 2026 04:00 GMT

Name: Elastic CX UCaaS Back End Platform Upgrade to 5.4
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance software upgrade
Duration: 6 Hours
Start date & time: 03/03/26 – 22:00hrs
End date & time: 04/03/26 – 04:00hrs
Impact: Medium risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Feb 20, 2026 - 11:03 GMT
Feb 21, 2026

No incidents reported today.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Feb 19, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 20:00 GMT
Scheduled - Name: Elastic CX UCaaS
Maintenance Type: Release
Purpose of the maintenance: Latest hotfix release
Duration: 3 Hours
Start date & time: 19/02/26 – 20:00hrs
End date & time: 19/02/26 – 23:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Feb 17, 10:30 GMT
Feb 18, 2026
IPIN @ LINK33 Stage 3 - Network transit link upgrade
Completed - The scheduled maintenance has been completed.
Feb 18, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 21:00 GMT
Scheduled - Maintenance Type: Standard
Purpose of the maintenance: Border Gateway Protocol (BGP) configuration and testing
Duration: 2 hours
Start date & time: 18/02/2026 – 21:00hrs
End date & time: 18/02/2026 – 23:00hrs
Impact: low risk
Expected Downtime Duration: None expected
Feb 16, 17:03 GMT
IPI Platform Maintenance
Completed - The scheduled maintenance has been completed.
Feb 18, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 05:00 GMT
Scheduled - Name: IPIV Reading-SIP Failover/Failback Reading Node
Maintenance Type: Standard Maintenance
Purpose of the maintenance: Standard Maintenance task
Duration: 1 hour
Start date & time: 18/02/2026 – 05:00hrs
End date & time: 18/02/2026 – 06:00:hrs
Impact: low risk
Expected Downtime duration: None expected seamless failover occurs, window covers both failover and failback

Thanks

IPI Service Desk
Feb 10, 11:25 GMT
IPI Elastic CX UCaaS/NGN Maintenance Release
Completed - The scheduled maintenance has been completed.
Feb 18, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 22:00 GMT
Scheduled - Name: Elastic CX UCaaS Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Data Base Migration
Duration: 4 hours
Start date & time: 17/02/2026 22:00hrs
End date & time: 18/02/2026 02:00hrs
Impact: low risk
Expected Downtime duration: None Expected

Kind Regards
The IPI Service Desk Team
Feb 12, 16:25 GMT
Feb 17, 2026
IPI Elastic CX CCaaS Band 1 Maintenance Release
Completed - The scheduled maintenance has been completed.
Feb 17, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 22:00 GMT
Scheduled - Name: Elastic CX CCaaS Maintenance Release
Maintenance Type: Hotfix Release
Purpose of the maintenance: To release Band 1 to the latest version 25.3.11
Duration: 2 hours
Start date & time: 16/02/2026 - 22:00
End date & time: 16/02/2026 - 23:59
Impact: low risk
Expected Downtime duration: None Expected

Kind Regards
The IPI Service Desk Team
Feb 12, 15:24 GMT
Feb 16, 2026
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
IPIN @ LINK33 – Stage 2: Preparing to Upgrade Network Transit Links
Completed - The scheduled maintenance has been completed.
Feb 12, 12:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 09:00 GMT
Scheduled - Maintenance Type: Standard
Purpose: Patching newly provisioned network transit links in preparation for the upgrade.
Duration: 3 hours
Start: 12/02/2026 – 09:00
End: 12/02/2026 – 12:00
Impact: Low risk
Expected Downtime: None expected
Feb 11, 09:51 GMT
Feb 11, 2026

No incidents reported.

Feb 10, 2026
IPI Elastic CX CCaaS Band 2 Maintenance Release
Completed - The scheduled maintenance has been completed.
Feb 10, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 22:00 GMT
Scheduled - Name: Elastic CX CCaaS Band 2 Maintenance Release
Maintenance Type: Hotfix Release
Purpose of the maintenance: Deployment of version 25.3.10
Duration: 4 hours
Start date & time: 09/02/2026 – 22:00hrs
End date & time: 10/02/2026 – 02:00hrs
Impact: low risk
Expected Downtime Duration: None expected


Kind Regards
The IPI Service Desk Team
Jan 27, 15:26 GMT
Feb 9, 2026
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

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