All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
99.96 % uptime
Today
UKS (Bnd1) Operational
90 days ago
99.93 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX UCaaS Maintenance Migration Project Phase 1 Jun 23, 2026 21:00 - Jun 24, 2026 00:00 BST

Name: Elastic CX UCaaS Migration Project Phase 1
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 23/06/2026 21:00hrs
End date & time: 23/06/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Jun 11, 2026 - 14:07 BST

IPIC @ LON1 Standard Maintenance Jun 29, 2026 08:00-12:00 BST

Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance on our LON1 Cloud infrastructure
Duration: 4 Hours
Start date & time: 29/06/2026 08:00hrs
End date & time: 29/06/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected
Posted on Jun 17, 2026 - 14:34 BST

IPIC @ LON1 Standard Maintenance Jun 29, 2026 20:30-23:30 BST

Name: IPIC @ LON1 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance on our LON1 Cloud infrastructure
Duration: 3 Hours
Start date & time: 29/06/2026 20:30hrs
End date & time: 29/06/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected
Posted on Jun 17, 2026 - 14:35 BST

IPI Elastic CX UCaaS Migration Project Phase 2 Jun 30, 2026 21:00 - Jul 1, 2026 00:00 BST

Name: Elastic CX UCaaS Migration Project Phase 2
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 30/06/2026 21:00hrs
End date & time: 30/06/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Jun 11, 2026 - 14:09 BST

IPIC @ LINK33 Standard Maintenance Jul 1, 2026 08:00-12:00 BST

Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance on our LINK33 Cloud infrastructure
Duration: 4 Hours
Start date & time: 01/07/2026 08:00hrs
End date & time: 01/08/2026 12:00hrs
Impact: low risk
Expected Downtime duration: None expected
Posted on Jun 17, 2026 - 14:36 BST

IPIC @ LINK33 Standard Maintenance Jul 1, 2026 20:30-23:30 BST

Name: IPIC @ LINK33 Standard Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance on our LINK33 Cloud infrastructure
Duration: 3 Hours
Start date & time: 01/07/2026 20:30hrs
End date & time: 01/07/2026 23:30hrs
Impact: low risk
Expected Downtime duration: None expected
Posted on Jun 17, 2026 - 14:37 BST

IPI Elastic CX UCaaS Migration Project Phase 3 Jul 2, 2026 21:00 - Jul 3, 2026 00:00 BST

Name: Elastic CX UCaaS Migration Project Phase 3
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 02/07/2026 21:00hrs
End date & time: 02/07/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Jun 11, 2026 - 14:12 BST
Jun 17, 2026

No incidents reported today.

Jun 16, 2026
IPI Elastic CX CCaaS Maintenance
Completed - The scheduled maintenance has been completed.
Jun 16, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 21:00 BST
Scheduled - Name: Elastic CX CCaaS Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Renewal of certificates on media servers
Duration: 1 hour
Start date & time: 16/06/2026 21:00hrs
End date & time: 16/06/2026 22:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Jun 10, 15:41 BST
Jun 15, 2026
IPI Elastic CX UCaaS Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 22:00 BST
Scheduled - Name: Elastic CX UCaaS Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Increase Capacity on the Media Servers.
Duration: 1 Hour
Start date & time: 15/06/2026 22:00hrs
End date & time: 15/06/2026 23:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Jun 10, 16:12 BST
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jun 11, 21:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 BST
Scheduled - Name: Elastic CX UCaaS Hotfix Release
Maintenance Type: Hotfix
Purpose of the maintenance: Latest Hotfix Release - Performance Improvements to the Real-Time service.
Duration: 30 minutes
Start date & time: 11/06/2026 21:00 hrs
End date & time: 11/06/2026 21:30 hrs
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jun 11, 13:55 BST
Jun 10, 2026
IPIN @ LINK33 - Disabling legacy transit link - Stage 2
Completed - The scheduled maintenance has been completed.
Jun 10, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 21:00 BST
Scheduled - Maintenance Type: Standard
Purpose of the maintenance: Vendor Infrastructure upgrade
Duration: 2 hours
Start date & time: 10/06/2026 – 21:00hrs
End date & time: 10/06/2026 – 23:00hrs
Impact: low risk
Expected Downtime Duration: None expected
May 29, 16:13 BST
IPI Elastic CX CCaaS Band 2 Release
Completed - The scheduled maintenance has been completed.
Jun 10, 03:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 20:00 BST
Scheduled - Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Latest version 26.1 Release
Duration: 7 Hours
Start date & time: 09/06/2026 20:00hrs
End date & time: 10/06/2026 03:00hrs
Impact: low risk
Expected Downtime duration: A brief service interruption may occur during the maintenance window on Band 2.

Kind Regards
The IPI Service Desk Team
May 22, 14:35 BST
Jun 9, 2026
Jun 8, 2026
IPIN @ LINK33 - Disabling legacy transit link - Stage 1
Completed - The scheduled maintenance has been completed.
Jun 8, 21:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 21:00 BST
Scheduled - Maintenance Type: Standard
Purpose of the maintenance:  Vendor Infrastructure upgrade
Duration: 2 hours
Start date & time: 08/06/2026 – 21:00hrs
End date & time: 08/06/2026 – 23:00hrs
Impact: low risk
Expected Downtime Duration: None expected
May 29, 16:11 BST
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jun 8, 21:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 20:00 BST
Scheduled - Name: Elastic CX UCaaS Hotfix Maintenance Release
Maintenance Type: Emergency Hotfix
Purpose of the maintenance: We will be applying an update to resolve an issue with handset provisioning where not all contacts within a directory were being returned.
Duration: 1hour
Start date & time: 08/06/2026 – 20:00hrs
End date & time: 08/06/2026 – 21:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Jun 8, 11:45 BST
Jun 7, 2026
IPIN @ LON1 - Infrastructure upgrades - Stage 2
Completed - The scheduled maintenance has been completed.
Jun 7, 12:22 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 09:00 BST
Scheduled - Maintenance Type: Standard
Purpose of the maintenance: Ongoing migration to the new switches
Duration: 12 hours
Start date & time: 07/06/2026 – 09:00hrs
End date & time: 07/06/2026 – 21:00hrs
Impact: Low risk
Expected Downtime Duration: None expected
Apr 24, 16:53 BST
Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jun 3, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 19:00 BST
Scheduled - Name: ECX UCaaS Hotfix Release
Maintenance Type: Hotfix
Purpose of the maintenance: Latest Hotfix release.
Duration: 3 hours
Start date & time: 03/06/26 19:00hrs
End date & time: 03/06/26 22:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Jun 1, 17:23 BST
IPI Elastic CX CCaaS Band 1 Release
Completed - The scheduled maintenance has been completed.
Jun 3, 03:50 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 22:00 BST
Scheduled - Name: Elastic CX CCaaS Band 1 Release
Maintenance Type: Release
Purpose of the maintenance: Latest version 26.1 Release
Duration: 7 hours
Start date & time: 02/06/2026 22:00hrs
End date & time: 03/06/2026 05:00hrs
Impact: low risk
Expected Downtime duration: A brief service interruption may occur during the maintenance window on Band1.

Kind Regards
The IPI Service Desk Team
May 22, 14:33 BST
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