All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
Cloud @ London Operational
Cloud @ Reading Operational
IPI - Network (IPIN) Operational
MPLS Operational
Internet Operational
IPI - Voice (IPIV) Operational
SIP @ Reading Operational
SIP @ London Operational
IPI - Platform as a service (Paas) Operational
DesktopLive Operational
AscendID Operational
Cloud Portal Operational
IPI - Vocal Cloud Operational
Identification and Verification (ID&V) Operational
ElasticCX - UcaaS Operational
ElasticNGN Operational
IPI - ElasticCX - CCaaS Operational
UKS (Bnd1) Operational
UKW (Bnd2) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX CCaaS Band 1 Release Sep 22, 2026 22:00 - Sep 23, 2026 03:00 BST

Name: Elastic CX CCaaS Band 1 Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.2.
Duration: 5 Hours
Start date & time: 22/09/26 - 22:00BST
End date & time: 23/09/26 - 03:00BST
Impact: low risk
Expected Downtime duration: 2–3-minute service interruption during the maintenance window.


Kind Regards
The IPI Service Desk Team
Posted on Sep 11, 2026 - 11:51 BST

IPIN @ LON1 - Updating our network transit link. Sep 23, 2026 22:30-23:30 BST

Maintenance Type: Standard
Purpose of the maintenance: Transit provider updating peering link configuration to align with supported standards.
Duration: 1 hours
Start date & time: 23/09/2026 – 22:30 hrs
End date & time: 23/09/2026 – 23:30 hrs
Impact: Low risk
Expected Downtime Duration: Possibility of brief interruption to service while the configuration is applied.
Posted on Sep 15, 2026 - 15:11 BST

IPI Elastic CX CCaaS Band 2 Release Sep 29, 2026 20:00 - Sep 30, 2026 01:00 BST

Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.2.
Duration: 5 Hours
Start date & time: 29/09/26 - 20:00BST
End date & time: 30/09/26 - 01:00BST
Impact: low risk
Expected Downtime duration: 2–3-minute service interruption during the maintenance window.


Kind Regards
The IPI Service Desk Team
Posted on Sep 11, 2026 - 11:54 BST

Sep 18, 2026

No incidents reported today.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Sep 15, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 20:00 BST
Scheduled - Name: Elastic CX UCaaS Maintenance Release
Maintenance Type: Release
Purpose of the maintenance: Release to the latest version 1.112.0
Duration: 3 hours
Start date & time: 15/09/2026 20:00 BST
End date & time: 15/09/2026 23:00 BST
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Sep 10, 10:57 BST

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

IPI Voice Maintenance L33 and Lon1
Completed - The scheduled maintenance has been completed.
Sep 10, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 05:00 BST
Scheduled - Name: IPI Voice Maintenance L33 and Lon1
Maintenance Type: Hot-Fix Patching
Purpose of the maintenance: Hot-Fix Patching
Duration: 1 hour
Start date & time: 10/09/26 05:00hrs
End date & time: 10/09/26 06:00hrs
Impact: low risk
Expected Downtime duration: None expected
Sep 9, 11:03 BST

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage