All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
99.97 % uptime
Today
UKS (Bnd1) Operational
90 days ago
99.94 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX UCaaS Maintenance Release Jul 19, 2026 21:00-23:00 BST

Name: IPI Elastic CX UCaaS Hotfix Release
Maintenance Type: Hotfix Release
Purpose of the maintenance: Upgrade the underlying operating system
Duration: 2 hours
Start date & time: 19/07/2026 21:00
End date & time: 19/07/2026 23:00
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Jun 25, 2026 - 15:57 BST

IPIV @ Lon1 - SIP Routing update. Jul 22, 2026 06:00-07:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Infrastructure upgrade
Duration: 1 hour
Start date & time: 22/07/2026 – 06:00hrs
End date & time: 22/07/2026 – 07:00hrs
Impact: low risk
Expected Downtime Duration: None expected
Posted on Jul 16, 2026 - 12:47 BST
Jul 17, 2026

No incidents reported today.

Jul 16, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Jul 16, 23:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:01 BST
Scheduled - Name: Elastic CX UCaaS Release
Maintenance Type: Release
Purpose of the maintenance: Release to latest version 1.110.0
Duration: 3 hours
Start date & time: 16/07/2026 20:00BST
End date & time: 16/07/2026 23:00BST
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jul 14, 09:30 BST
IPI Elastic CX CCaaS Band 2 Release
Completed - The scheduled maintenance has been completed.
Jul 16, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:00 BST
Scheduled - Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.1.10
Duration: 3 Hours
Start date & time: 16/07/26 - 20:00BST
End date & time: 16/07/26 - 23:00BST
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jul 9, 17:18 BST
Jul 15, 2026
Elastic CX CCaaS Band 1 Release
Completed - The scheduled maintenance has been completed.
Jul 15, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:00 BST
Scheduled - Name: Elastic CX CCaaS Band 1 Release
Maintenance Type: Release
Purpose of the maintenance: Release to 26.1.10
Duration: 3 Hours
Start date & time: 14/07/26 - 22:00BST
End date & time: 15/07/26 - 01:00BST
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jul 9, 17:16 BST
Jul 14, 2026
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
IPI Elastic CX UCaaS Migration Project Phase 3
Completed - The scheduled maintenance has been completed.
Jul 3, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 21:00 BST
Scheduled - Name: Elastic CX UCaaS Migration Project Phase 3
Maintenance Type: Maintenance
Purpose of the maintenance: Migrating production services to new media server infrastructure.
Duration: 3 Hours
Start date & time: 02/07/2026 21:00hrs
End date & time: 02/07/2026 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Jun 11, 14:12 BST
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