All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
99.96 % uptime
Today
UKS (Bnd1) Operational
90 days ago
99.93 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX UCaaS Media server 3 upgrade May 12, 2026 21:00 - May 13, 2026 00:00 BST

Name: Elastic CX UCaaS Media server 3 upgrade
Maintenance Type: upgrade
Purpose of the maintenance: upgrade to media server 3 in UKS and UKW region
Duration: 3 hour
Start date & time: 12/05/2026 21:00
End date & time: 12/05/2026 23:59
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Apr 23, 2026 - 11:57 BST

IPIN @ LON1 - Switch Peering May 13, 2026 22:30 - May 14, 2026 01:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Continuing the peering configuration on the new switches in preparation for the upcoming infrastructure upgrades.
Duration: 2.5 hours
Start date & time: 13/05/2026 – 22:30 hrs
End date & time: 14/05/2026 – 01:00 hrs
Impact: Low risk
Expected Downtime Duration: Possibility of brief interruption to services during the maintenance window.
Posted on Apr 24, 2026 - 16:45 BST

SIP Network Upgrade - Reading May 19, 2026 05:00-07:30 BST

Name: SIP Network Upgrade -Reading

Maintenance Type: Upgrade

Purpose of the maintenance: Standard release management

Duration: 2.5 Hours

Start date & time: 19/05/26 05:00hrs

End date & time: 19/05/26 07:30hrs

Impact: low risk

Expected Downtime duration: None expected
Posted on May 07, 2026 - 10:02 BST

IPI Elastic CX UCaaS - Deprecation of old Desktop and mobile softphone application May 19, 2026 12:00-13:00 BST

Name: Elastic CX UCaaS - Deprecation of old Desktop and mobile softphone application
Maintenance Type: Application deprecation
Purpose of the maintenance: Deprecation ECX old desktop and mobile softphone applications.
Date: 19/05/2026
Impact: Low risk
Expected Downtime duration: None expected.

Kind Regards
The IPI Service Desk Team
Posted on Apr 24, 2026 - 17:49 BST

SIP Network Upgrade - London May 21, 2026 05:00-07:30 BST

Name: SIP Network Upgrades -London

 

Maintenance Type: Upgrade

 

Purpose of the maintenance: Standard release management

 

Duration: 2.5 Hours

 

Start date & time: 21/05/26 05:00hrs

 

End date & time:  21/05/26 07:30hrs

 

Impact: low risk

 

Expected Downtime duration: None expected
Posted on May 07, 2026 - 10:05 BST

IPIN @ LON1 - Infrastructure upgrades - Stage 1 May 24, 2026 09:00-21:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Migration to new switches
Duration: 12 hours
Start date & time: 24/05/2026 – 09:00hrs
End date & time: 24/05/2026 – 21:00hrs
Impact: Low risk
Expected Downtime Duration: None expected
Posted on Apr 24, 2026 - 16:50 BST

IPIN @ LON1 - Infrastructure upgrades - Stage 2 Jun 7, 2026 09:00-21:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Ongoing migration to the new switches
Duration: 12 hours
Start date & time: 07/06/2026 – 09:00hrs
End date & time: 07/06/2026 – 21:00hrs
Impact: Low risk
Expected Downtime Duration: None expected
Posted on Apr 24, 2026 - 16:53 BST
May 8, 2026
IPI Elastic CX UCaaS Media server 2 upgrade
Completed - The scheduled maintenance has been completed.
May 8, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:00 BST
Scheduled - Name: Elastic CX UCaaS Media server 2 upgrade
Maintenance Type: upgrade
Purpose of the maintenance: upgrade to media server 2 in UKS and UKW region
Duration: 3 hour
Start date & time: 07/05/2026 21:00
End date & time: 07/05/2026 23:59
Impact: Low risk
Expected Downtime duration: None expected
Kind Regards
The IPI Service Desk Team
Apr 23, 11:56 BST
May 7, 2026
May 6, 2026
IPI Elastic CX UCaaS Media server 1 upgrade
Completed - The scheduled maintenance has been completed.
May 6, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 21:00 BST
Scheduled - Name: Elastic CX UCaaS Media server 1 upgrade
Maintenance Type: upgrade
Purpose of the maintenance: upgrade to media server 1 in UKS and UKW region
Duration: 3 hours
Start date & time: 05/05/2026 21:00
End date & time: 05/05/2026 23:59
Impact: Low risk
Expected Downtime duration: None expected
Kind Regards
The IPI Service Desk Team
Apr 23, 11:55 BST
May 5, 2026
May 4, 2026

No incidents reported.

May 3, 2026
IPI Elastic CX UCaaS Hotfix Release
Completed - The scheduled maintenance has been completed.
May 3, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 21:00 BST
Scheduled - Name: IPI Elastic CX UCaaS Hotfix Release
Maintenance Type: Hotfix Release
Purpose of the maintenance: Upgrade the underlying operating system
Duration: 2 hours
Start date & time: 03/05/2026 21:00
End date & time: 03/05/2026 23:00
Impact: Low risk
Expected Downtime duration: ECX UC Portal and the device provisioning service may be intermittently interrupted during this window.

Kind Regards
The IPI Service Desk Team
Apr 27, 10:01 BST
May 2, 2026

No incidents reported.

May 1, 2026
IPI Expedited Elastic CX Band 1 CCaaS Hotfix Release
Completed - The scheduled maintenance has been completed.
May 1, 22:12 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 22:00 BST
Scheduled - Name: Expedited Elastic CX Band 1 CCaaS Hotfix Release
Maintenance Type: Non service impacting
Purpose of the maintenance: Hotfix
Duration: 2 Hours
Start date & time: 01/05/26 22:00hrs
End date & time:  01/05/26 23:59hrs
Impact: low risk
Expected Downtime Duration: None expected

Kind Regards
The IPI Service Desk Team
May 1, 12:44 BST
Apr 30, 2026
IPI Elastic CX UCaaS Emergency Maintenance Release
Completed - The scheduled maintenance has been completed.
Apr 30, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 22:00 BST
Scheduled - Name: Elastic CX UCaaS Emergency Maintenance Release
Maintenance Type: Non service impacting
Purpose of the maintenance: Hotfix
Duration: 3 hours
Start date & time: 29/04/26 22:00hrs
End date & time: 30/04/26 01:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Apr 29, 17:55 BST
Apr 29, 2026
Apr 28, 2026
IPI Elastic CX CCaaS Maintenance Band 2
Completed - The scheduled maintenance has been completed.
Apr 28, 02:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 22:00 BST
Scheduled - Name: Elastic CX CCaaS Band 2 Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Platform Enhancements Part 2
Duration: 4 Hours
Start date & time: 27/04/26 22:00hrs
End date & time: 27/04/26 23:59hrs
Impact: low risk
Expected Downtime duration: Potential 5/10 minutes expected


Kind Regards
The IPI Service Desk Team
Apr 2, 10:41 BST
Apr 27, 2026
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

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