IPI Platform Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

IPI - Cloud (IPIC) Operational

90 days ago

100.0 % uptime

Today

Cloud @ London Operational

90 days ago

100.0 % uptime

Today

Cloud @ Reading Operational

90 days ago

100.0 % uptime

Today

IPI - Network (IPIN) Operational

90 days ago

100.0 % uptime

Today

MPLS Operational

90 days ago

100.0 % uptime

Today

Internet Operational

90 days ago

100.0 % uptime

Today

IPI - Voice (IPIV) Operational

90 days ago

100.0 % uptime

Today

SIP @ Reading Operational

90 days ago

100.0 % uptime

Today

SIP @ London Operational

90 days ago

100.0 % uptime

Today

IPI - Platform as a service (Paas) Operational

90 days ago

100.0 % uptime

Today

DesktopLive Operational

90 days ago

100.0 % uptime

Today

AscendID Operational

90 days ago

100.0 % uptime

Today

Cloud Portal Operational

90 days ago

100.0 % uptime

Today

IPI - Vocal Cloud Operational

90 days ago

100.0 % uptime

Today

Identification and Verification (ID&V) Operational

90 days ago

100.0 % uptime

Today

ElasticCX - UcaaS Operational

90 days ago

100.0 % uptime

Today

ElasticNGN Operational

90 days ago

100.0 % uptime

Today

IPI - ElasticCX - CCaaS Operational

90 days ago

100.0 % uptime

Today

UKS (Bnd1) Operational

90 days ago

100.0 % uptime

Today

UKW (Bnd2) Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

IPI Elastic CX CCaaS Band 1 Maintenance Release Mar `26`, `2026` `22:00` - Mar `27`, `2026` `02:00` GMT

Name: Elastic CX CCaaS Band 1 Release
Maintenance Type: Release
Purpose of the maintenance: Release Band 1 to version 25.3.14
Duration: 4 hours
Start date & time: 26/03/26 – 22:00hrs
End date & time: 27/03/26 – 02:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Mar 25, 2026 - 08:33 GMT

IPI Elastic CX CCaaS Band 2 Maintenance Release Mar `31`, `2026` `20:00` - Apr `1`, `2026` `00:00` BST

Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Release Band 2 to version 25.3.14
Duration: 4 hours
Start date & time: 31/03/26 – 20:00hrs
End date & time: 31/03/26 – 23:59hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Mar 25, 2026 - 08:36 GMT

Name: IPIN @ LON1 - Edge Switch Peering Apr `14`, `2026` `22:30`-`23:59` BST

Maintenance Type: Standard
Purpose of the maintenance: Enabling peering to new edge switches in preparation for upcoming infrastructure upgrades.
Duration: 1.5 hours
Start date & time: 14/04/2026 – 22:30hrs
End date & time: 14/04/2026 – 23:59hrs
Impact: Low risk
Expected Downtime Duration: Possibility of brief interruption to services during the maintenance window.
Posted on Mar 13, 2026 - 16:31 GMT

IPIN @ LON1 - Switch Peering Apr `16`, `2026` `21:00` - Apr `17`, `2026` `02:00` BST

Maintenance Type: Standard
Purpose of the maintenance: Continuing the peering configuration on the new switches in preparation for the upcoming infrastructure upgrades.

Duration: 5 hours
Start date & time: 16/04/2026 – 21:00hrs
End date & time: 17/04/2026 – 02:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:20 GMT

IPIN @ LON1 - Infrastructure upgrades - Stage 1 Apr `19`, `2026` `09:00`-`21:00` BST

Maintenance Type: Standard
Purpose of the maintenance: Migration to the new switches

Duration: 12 hours
Start date & time: 19/04/2026 – 09:00hrs
End date & time: 19/04/2026 – 21:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:23 GMT

IPIN @ LON1 - Infrastructure upgrades - Stage 2 Apr `22`, `2026` `21:00` - Apr `23`, `2026` `02:00` BST

Maintenance Type: Standard
Purpose of the maintenance: Ongoing migration to the new switches

Duration: 5 hours
Start date & time: 22/04/2026 – 21:00hrs
End date & time: 23/04/2026 – 02:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:25 GMT

Name: IPIN @ LON1 - Infrastructure upgrades - Stage 3 Apr `26`, `2026` `09:00`-`21:00` BST

Maintenance Type: Standard
Purpose of the maintenance: Ongoing migration to the new switches

Duration: 12 hours
Start date & time: 26/04/2026 – 09:00hrs
End date & time: 26/04/2026 – 21:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:27 GMT

Past Incidents

Mar 26, 2026

No incidents reported today.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

IPI Platform Maintenance

Completed - The scheduled maintenance has been completed.
Mar 23, 23:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 22:00 GMT

Scheduled - Name: ElasticCX -UC
Maintenance Type: Security patching
Purpose of the maintenance: Security patch
Duration: 1 hours
Start date & time: 23/03/2026 – 22:00hrs
End date & time: 23/03/2026 – 23:00hrs
Impact: Low
Expected Downtime Duration: None expected
Mar 19, 17:35 GMT

IPI Elastic CX CCaaS Maintenance Release

Completed - The scheduled maintenance has been completed.
Mar 23, 21:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 GMT

Scheduled - Name: Elastic CX CCaaS Release
Maintenance Type: Release
Purpose of the maintenance: Product enhancement feature for usage dashboard
Duration: 1 hour
Start date & time: 23/3/26 20:00hrs
End date & time: 23/03/26 21:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Mar 9, 13:45 GMT

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

IPI Platform UCaaS Maintenance

Completed - The scheduled maintenance has been completed.
Mar 17, 07:30 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 07:00 GMT

Scheduled - Name: Elastic CX UCaas Config
Maintenance Type: config
Purpose of the maintenance: enabling a media server in our west region.
Duration: 0.5 hours
Start date & time: 17/03/26 07:00hrs
End date & time: 17/03/26 07:30hrs
Impact: low risk
Expected Downtime duration: None expected
Mar 10, 15:04 GMT

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

All Systems Operational

Related

Scheduled Maintenance

IPI Elastic CX CCaaS Band 1 Maintenance Release Mar 26, 2026 22:00 - Mar 27, 2026 02:00 GMT

IPI Elastic CX CCaaS Band 2 Maintenance Release Mar 31, 2026 20:00 - Apr 1, 2026 00:00 BST

Name: IPIN @ LON1 - Edge Switch Peering Apr 14, 2026 22:30-23:59 BST

IPIN @ LON1 - Switch Peering Apr 16, 2026 21:00 - Apr 17, 2026 02:00 BST

IPIN @ LON1 - Infrastructure upgrades - Stage 1 Apr 19, 2026 09:00-21:00 BST

IPIN @ LON1 - Infrastructure upgrades - Stage 2 Apr 22, 2026 21:00 - Apr 23, 2026 02:00 BST

Name: IPIN @ LON1 - Infrastructure upgrades - Stage 3 Apr 26, 2026 09:00-21:00 BST

Past Incidents

IPI Elastic CX CCaaS Band 1 Maintenance Release Mar `26`, `2026` `22:00` - Mar `27`, `2026` `02:00` GMT

IPI Elastic CX CCaaS Band 2 Maintenance Release Mar `31`, `2026` `20:00` - Apr `1`, `2026` `00:00` BST

Name: IPIN @ LON1 - Edge Switch Peering Apr `14`, `2026` `22:30`-`23:59` BST

IPIN @ LON1 - Switch Peering Apr `16`, `2026` `21:00` - Apr `17`, `2026` `02:00` BST

IPIN @ LON1 - Infrastructure upgrades - Stage 1 Apr `19`, `2026` `09:00`-`21:00` BST

IPIN @ LON1 - Infrastructure upgrades - Stage 2 Apr `22`, `2026` `21:00` - Apr `23`, `2026` `02:00` BST

Name: IPIN @ LON1 - Infrastructure upgrades - Stage 3 Apr `26`, `2026` `09:00`-`21:00` BST