All Systems Operational

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Operational
90 days ago
100.0 % uptime
Today
Cloud @ London Operational
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX CCaaS Maintenance Band 1 Apr 13, 2026 22:00 - Apr 14, 2026 00:00 BST

Name: Elastic CX CCaaS Band 1 Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Platform Enhancements Part 1
Duration: 2 Hours
Start date & time: 13/04/26 22:00hrs
End date & time: 13/04/26 23:59hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Posted on Apr 02, 2026 - 10:24 BST

Name: IPIN @ LON1 - Edge Switch Peering Apr 14, 2026 22:30-23:59 BST

Maintenance Type: Standard
Purpose of the maintenance: Enabling peering to new edge switches in preparation for upcoming infrastructure upgrades.
Duration: 1.5 hours
Start date & time: 14/04/2026 – 22:30hrs
End date & time: 14/04/2026 – 23:59hrs
Impact: Low risk
Expected Downtime Duration: Possibility of brief interruption to services during the maintenance window.
Posted on Mar 13, 2026 - 16:31 GMT

IPI Elastic CX CCaaS Maintenance Band 2 Apr 15, 2026 20:00-22:00 BST

Name: Elastic CX CCaaS Band 2 Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Platform Enhancements Part 1
Duration: 2 Hours
Start date & time: 15/04/26 20:00hrs
End date & time: 15/04/26 22:00hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Posted on Apr 02, 2026 - 10:26 BST

IPIN @ LON1 - Switch Peering Apr 16, 2026 21:00 - Apr 17, 2026 02:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Continuing the peering configuration on the new switches in preparation for the upcoming infrastructure upgrades.

Duration: 5 hours
Start date & time: 16/04/2026 – 21:00hrs
End date & time: 17/04/2026 – 02:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:20 GMT

IPIN @ LON1 - Infrastructure upgrades - Stage 1 Apr 19, 2026 09:00-21:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Migration to the new switches

Duration: 12 hours
Start date & time: 19/04/2026 – 09:00hrs
End date & time: 19/04/2026 – 21:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:23 GMT

IPI Elastic CX CCaaS Maintenance Band 1 Apr 20, 2026 22:00 - Apr 21, 2026 02:00 BST

Name: Elastic CX CCaaS Band 1 Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Platform Enhancements Part 2
Duration: 4 Hours
Start date & time: 20/04/26 22:00hrs
End date & time: 21/04/26 02:00hrs
Impact: low risk
Expected Downtime duration: Potential 5/10 minutes expected


Kind Regards
The IPI Service Desk Team
Posted on Apr 02, 2026 - 10:39 BST

IPIN @ LON1 - Infrastructure upgrades - Stage 2 Apr 22, 2026 21:00 - Apr 23, 2026 02:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Ongoing migration to the new switches

Duration: 5 hours
Start date & time: 22/04/2026 – 21:00hrs
End date & time: 23/04/2026 – 02:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:25 GMT

Name: IPIN @ LON1 - Infrastructure upgrades - Stage 3 Apr 26, 2026 09:00-21:00 BST

Maintenance Type: Standard
Purpose of the maintenance: Ongoing migration to the new switches

Duration: 12 hours
Start date & time: 26/04/2026 – 09:00hrs
End date & time: 26/04/2026 – 21:00hrs

Impact: Low risk
Expected Downtime Duration: None expected
Posted on Mar 18, 2026 - 12:27 GMT

IPI Elastic CX CCaaS Maintenance Band 2 Apr 27, 2026 22:00 - Apr 28, 2026 02:00 BST

Name: Elastic CX CCaaS Band 2 Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Platform Enhancements Part 2
Duration: 4 Hours
Start date & time: 27/04/26 22:00hrs
End date & time: 27/04/26 23:59hrs
Impact: low risk
Expected Downtime duration: Potential 5/10 minutes expected


Kind Regards
The IPI Service Desk Team
Posted on Apr 02, 2026 - 10:41 BST
Apr 2, 2026

No incidents reported today.

Apr 1, 2026
IPI Elastic CX CCaaS Band 2 Maintenance Release
Completed - The scheduled maintenance has been completed.
Apr 1, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:00 BST
Scheduled - Name: Elastic CX CCaaS Band 2 Release
Maintenance Type: Release
Purpose of the maintenance: Release Band 2 to version 25.3.14
Duration: 4 hours
Start date & time: 31/03/26 – 20:00hrs
End date & time: 31/03/26 – 23:59hrs
Impact: low risk
Expected Downtime duration: None expected


Kind Regards
The IPI Service Desk Team
Mar 25, 08:36 GMT
Mar 31, 2026
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
IPI Elastic CX CCaaS Band 1 Maintenance Release
Completed - The scheduled maintenance has been completed.
Mar 27, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 GMT
Scheduled - Name: Elastic CX CCaaS Band 1 Release
Maintenance Type: Release
Purpose of the maintenance: Release Band 1 to version 25.3.14
Duration: 4 hours
Start date & time: 26/03/26 – 22:00hrs
End date & time: 27/03/26 – 02:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Mar 25, 08:33 GMT
Mar 26, 2026
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026
IPI Platform Maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 22:00 GMT
Scheduled - Name: ElasticCX -UC
Maintenance Type: Security patching
Purpose of the maintenance: Security patch
Duration: 1 hours
Start date & time: 23/03/2026 – 22:00hrs
End date & time: 23/03/2026 – 23:00hrs
Impact: Low
Expected Downtime Duration: None expected
Mar 19, 17:35 GMT
IPI Elastic CX CCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Mar 23, 21:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 GMT
Scheduled - Name: Elastic CX CCaaS Release
Maintenance Type: Release
Purpose of the maintenance: Product enhancement feature for usage dashboard
Duration: 1 hour
Start date & time: 23/3/26 20:00hrs
End date & time: 23/03/26 21:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Mar 9, 13:45 GMT
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

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