Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
IPI - Cloud (IPIC) Under Maintenance
90 days ago
100.0 % uptime
Today
Cloud @ London Under Maintenance
90 days ago
100.0 % uptime
Today
Cloud @ Reading Operational
90 days ago
100.0 % uptime
Today
IPI - Network (IPIN) Operational
90 days ago
100.0 % uptime
Today
MPLS Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
IPI - Voice (IPIV) Operational
90 days ago
100.0 % uptime
Today
SIP @ Reading Operational
90 days ago
100.0 % uptime
Today
SIP @ London Operational
90 days ago
100.0 % uptime
Today
IPI - Platform as a service (Paas) Operational
90 days ago
100.0 % uptime
Today
DesktopLive Operational
90 days ago
100.0 % uptime
Today
AscendID Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
100.0 % uptime
Today
IPI - Vocal Cloud Operational
90 days ago
100.0 % uptime
Today
Identification and Verification (ID&V) Operational
90 days ago
100.0 % uptime
Today
ElasticCX - UcaaS Operational
90 days ago
100.0 % uptime
Today
ElasticNGN Operational
90 days ago
100.0 % uptime
Today
IPI - ElasticCX - CCaaS Operational
90 days ago
100.0 % uptime
Today
UKS (Bnd1) Operational
90 days ago
100.0 % uptime
Today
UKW (Bnd2) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

IPI Elastic CX UCaaS Maintenance Release Mar 3, 2026 22:00 - Mar 4, 2026 04:00 GMT

Name: Elastic CX UCaaS Back End Platform Upgrade to 5.4
Maintenance Type: Maintenance
Purpose of the maintenance: Maintenance software upgrade
Duration: 6 Hours
Start date & time: 03/03/26 – 22:00hrs
End date & time: 04/03/26 – 04:00hrs
Impact: Medium risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Posted on Feb 20, 2026 - 11:03 GMT

IPIN @ LON1 - Edge Switch Patching Mar 5, 2026 21:00-23:00 GMT

Maintenance Type: Standard
Purpose of the maintenance: Preparing new edge switches for future upgrades
Duration: 2 hours
Start date & time: 05/03/2026 – 21:00hrs
End date & time: 05/03/2026 – 23:00hrs
Impact: Low risk
Expected Downtime Duration: None expected
Posted on Feb 26, 2026 - 12:59 GMT
Feb 26, 2026

No incidents reported today.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
IPI Elastic CX UCaaS Maintenance Release
Completed - The scheduled maintenance has been completed.
Feb 19, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 20:00 GMT
Scheduled - Name: Elastic CX UCaaS
Maintenance Type: Release
Purpose of the maintenance: Latest hotfix release
Duration: 3 Hours
Start date & time: 19/02/26 – 20:00hrs
End date & time: 19/02/26 – 23:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team
Feb 17, 10:30 GMT
Feb 18, 2026
IPIN @ LINK33 Stage 3 - Network transit link upgrade
Completed - The scheduled maintenance has been completed.
Feb 18, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 21:00 GMT
Scheduled - Maintenance Type: Standard
Purpose of the maintenance: Border Gateway Protocol (BGP) configuration and testing
Duration: 2 hours
Start date & time: 18/02/2026 – 21:00hrs
End date & time: 18/02/2026 – 23:00hrs
Impact: low risk
Expected Downtime Duration: None expected
Feb 16, 17:03 GMT
IPI Platform Maintenance
Completed - The scheduled maintenance has been completed.
Feb 18, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 05:00 GMT
Scheduled - Name: IPIV Reading-SIP Failover/Failback Reading Node
Maintenance Type: Standard Maintenance
Purpose of the maintenance: Standard Maintenance task
Duration: 1 hour
Start date & time: 18/02/2026 – 05:00hrs
End date & time: 18/02/2026 – 06:00:hrs
Impact: low risk
Expected Downtime duration: None expected seamless failover occurs, window covers both failover and failback

Thanks

IPI Service Desk
Feb 10, 11:25 GMT
IPI Elastic CX UCaaS/NGN Maintenance Release
Completed - The scheduled maintenance has been completed.
Feb 18, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 22:00 GMT
Scheduled - Name: Elastic CX UCaaS Maintenance
Maintenance Type: Maintenance
Purpose of the maintenance: Data Base Migration
Duration: 4 hours
Start date & time: 17/02/2026 22:00hrs
End date & time: 18/02/2026 02:00hrs
Impact: low risk
Expected Downtime duration: None Expected

Kind Regards
The IPI Service Desk Team
Feb 12, 16:25 GMT
Feb 17, 2026
IPI Elastic CX CCaaS Band 1 Maintenance Release
Completed - The scheduled maintenance has been completed.
Feb 17, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 22:00 GMT
Scheduled - Name: Elastic CX CCaaS Maintenance Release
Maintenance Type: Hotfix Release
Purpose of the maintenance: To release Band 1 to the latest version 25.3.11
Duration: 2 hours
Start date & time: 16/02/2026 - 22:00
End date & time: 16/02/2026 - 23:59
Impact: low risk
Expected Downtime duration: None Expected

Kind Regards
The IPI Service Desk Team
Feb 12, 15:24 GMT
Feb 16, 2026
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
IPIN @ LINK33 – Stage 2: Preparing to Upgrade Network Transit Links
Completed - The scheduled maintenance has been completed.
Feb 12, 12:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 09:00 GMT
Scheduled - Maintenance Type: Standard
Purpose: Patching newly provisioned network transit links in preparation for the upgrade.
Duration: 3 hours
Start: 12/02/2026 – 09:00
End: 12/02/2026 – 12:00
Impact: Low risk
Expected Downtime: None expected
Feb 11, 09:51 GMT
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