IPI Elastic CX UCaaS Maintenance

Scheduled for Nov 4, 22:00 GMT  -  Nov 5, 02:00 GMT

Scheduled

Name: Elastic CX UCaaS patch update
Maintenance Type: Patching
Purpose of the maintenance: Application of patch to address media server cache issue
Duration: 4 hours
Start date & time: 04/11/25 22:00
End date & time: 05/11/25 02:00
Impact: Low risk
Expected Downtime duration: 20 minutes expected

Kind Regards
The IPI Service Desk Team
Posted Oct 24, 2025 - 17:34 BST
This scheduled maintenance affects: IPI - Vocal Cloud (Identification and Verification (ID&V), ElasticCX - UcaaS, ElasticNGN).