Vocal-Cloud maintenance

Scheduled Maintenance Report for IPI Platform

Completed

The scheduled maintenance has been completed.

Posted Oct 17, 2023 - 23:02 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 17, 2023 - 21:00 BST

Scheduled

Name: Vocal Cloud Standard Maintenance
Purpose of the maintenance: In line with OFCOM regulations we will be performing maintenance to add PAID headers to be sent on outbound calls
Duration: 2hrs
Start date & time: 17/10/2023 @ 21:00
End date & time: 17/10/2023 @ 23:00
Impact: Media server services will be restarted individually to complete the maintenance
Expected Downtime duration: media services at risk for a 10 minute period during the maintenance

Kind Regards
The IPI Service Desk Team

Posted Oct 03, 2023 - 12:52 BST

This scheduled maintenance affected: IPI - Vocal Cloud (Identification and Verification (ID&V), ElasticCX - UcaaS, ElasticNGN).