Vocal Cloud Upgrade

Scheduled Maintenance Report for IPI Platform

Completed

During the QA process prior to release an issue was found that has not been able to be resolved as yet. Therefore tonight’s planned upgrade has been postponed.

Posted Jun 06, 2023 - 22:48 BST

Scheduled

We are pleased to announce that we will be updating our platform to the 5.1 release. This release brings new applications as well as some fixes for known issues.
Name: Vocal Cloud 5.1 update
Maintenance Type: Upgrade
Duration: Maintenance window is scheduled for 5 hours
Start date & time: 06/06/2023 @23:00
End date & time: 07/06/2023 @04:00
Impact: None, low risk
Expected Downtime duration: No outage is expected as redundant nodes will upgrade individually

Kind Regards
The IPI Service Desk Team

Posted May 18, 2023 - 17:31 BST

This scheduled maintenance affected: IPI - Vocal Cloud (Identification and Verification (ID&V), ElasticCX - UcaaS).