IPI Elastic CX UCaaS Maintenance Release

Scheduled Maintenance Report for IPI Platform

Completed

The scheduled maintenance has been completed.

Posted Jun 08, 2026 - 21:01 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 08, 2026 - 20:00 BST

Scheduled

Name: Elastic CX UCaaS Hotfix Maintenance Release
Maintenance Type: Emergency Hotfix
Purpose of the maintenance: We will be applying an update to resolve an issue with handset provisioning where not all contacts within a directory were being returned.
Duration: 1hour
Start date & time: 08/06/2026 – 20:00hrs
End date & time: 08/06/2026 – 21:00hrs
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team

Posted Jun 08, 2026 - 11:45 BST

This scheduled maintenance affected: IPI - Vocal Cloud (ElasticCX - UcaaS).