IPI Elastic CX CCaaS Minor Hotfix Release

Scheduled Maintenance Report for IPI Platform

Completed

The scheduled maintenance has been completed.

Posted Dec 23, 2025 - 20:10 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 23, 2025 - 20:00 GMT

Scheduled

Name: Minor Hotfix Release
Maintenance Type: hotfix
Purpose of the maintenance: To address a specific error within Chat functionality being experienced.
Duration: 10 minutes
Start date & time: 23/12/2025 20:00
End date & time: 23/12/2025 20:10
Impact: low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team

Posted Dec 23, 2025 - 15:54 GMT

This scheduled maintenance affected: IPI - ElasticCX - CCaaS (UKS (Bnd1)).