IPI Elastic CX UCaaS Media server 3 upgrade

Scheduled for May 12, 21:00 BST - May 13, 00:00 BST

Scheduled

Name: Elastic CX UCaaS Media server 3 upgrade
Maintenance Type: upgrade
Purpose of the maintenance: upgrade to media server 3 in UKS and UKW region
Duration: 3 hour
Start date & time: 12/05/2026 21:00
End date & time: 12/05/2026 23:59
Impact: Low risk
Expected Downtime duration: None expected

Kind Regards
The IPI Service Desk Team

Posted Apr 23, 2026 - 11:57 BST

This scheduled maintenance affects: IPI - Vocal Cloud (Identification and Verification (ID&V), ElasticCX - UcaaS, ElasticNGN).