IPI Elastic CX UCaaS, ElasticNGN Emergency Maintenance

Scheduled Maintenance Report for IPI Platform

Completed

The scheduled maintenance has been completed.
Posted Oct 09, 2025 - 22:55 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 09, 2025 - 22:00 BST

Scheduled

Name: ElasticCX – UcaaS, ElasticNGN
Maintenance Type: Emergency Non- service impacting Maintenance.
Purpose of the maintenance: Emergency maintenance to address intermittent end device registration failures.
Duration: 2 hours
Start date & time: 09/10/2025 22:00hrs
End date & time: 09/10/2025 23:59hrs
Impact: None, low risk
Expected Downtime duration: 0 minutes

Kind Regards
The IPI Service Desk Team
Posted Oct 09, 2025 - 14:36 BST
This scheduled maintenance affected: IPI - Vocal Cloud (Identification and Verification (ID&V), ElasticCX - UcaaS, ElasticNGN).