IPI Elastic CX CCaaS Maintenance Release

Scheduled for Jan 28, 20:00 - 20:30 GMT

Scheduled

Name: Elastic CX CCaaS Hotfix Release
Maintenance Type: Hotfix
Purpose of the maintenance: Hotfix Release to address Pauseable/Sidekick Integration ticket.
Duration: 30 minutes
Start date & time: 28/01/2026 – 20:00hrs
End date & time: 28/01/2026 – 20:30hrs
Impact: low risk
Expected Downtime duration: None Expected

Kind Regards
The IPI Service Desk Team
Posted Jan 28, 2026 - 16:09 GMT
This scheduled maintenance affects: IPI - ElasticCX - CCaaS (UKS (Bnd1)).